SATO MB400 Service Manual

For printer model:Operator Manual MB400i / MB410iRead this Operator Manual before and during usage of the above product.Ke

Unit 1: Technical DataPage 1-6 MB400i/MB410i Operator ManualROTATION0°, 90°, 180°, 270°HARDWARE AND RELATEDSwitches POWER, PRINT, FEED buttons, DIP sw

Unit 1: Technical DataMB400i/MB410i Operator Manual Page 1-7Options Spare Battery PackAC Adapter Battery Charger (Single-Socket) Shoulder Bag with Rai

Unit 1: Technical DataPage 1-8 MB400i/MB410i Operator ManualOPTIONAL ACCESSORIESThe MB400i/410i direct thermal printer is supported by many accessorie

Unit 1: Technical DataMB400i/MB410i Operator Manual Page 1-9Figure 1-3, Single slot battery chargerSingle-slot Battery Charger—use this to charge a b

Unit 1: Technical DataPage 1-10 MB400i/MB410i Operator ManualPORTABILITY ENHANCEMENTSFigure 1-4, Rain-resistant shoulder caseRain-resistant Shoulder

Unit 2: OverviewMB400i/MB410i Operator Manual Page 2-1OVERVIEW•Overview

Unit 2: OverviewPage 2-2 MB400i/MB410i Operator ManualOVERVIEWThis manual is laid out consistent with the product discussed and provides all of the in

Unit 2: OverviewMB400i/MB410i Operator Manual Page 2-3Use of this product near microwave and/or other wireless LAN equipment, or where staticelectrici

Unit 2: OverviewPage 2-4 MB400i/MB410i Operator ManualUSAGE SAFETY• Do not place the printer in a hot or cold placeThe operation temperature range is

Unit 2: OverviewMB400i/MB410i Operator Manual Page 2-5Foreign MatterDo not drop or insert metallic or flammable objects into theopenings on the printe

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These lim

Unit 2: OverviewPage 2-6 MB400i/MB410i Operator ManualUSAGE PRECAUTIONSTable 2-3, Usage PrecautionsLocationDo not locate the printer in areas with hig

Unit 3: SetupMB400i/MB410i Operator Manual Page 3-1SETUP•Setup

Unit 3: SetupPage 3-2 MB400i/MB410i Operator ManualSETUPUNPACKING THE PRINTERFigure 3-1, Unpacking the printerNOTES:If any component shown here is mis

Unit 3: SetupMB400i/MB410i Operator Manual Page 3-3PART NAMESFigure 3-2, Parts Identification*1 Only the WLAN model comes with an LCD screen.NOTES:MB4

Unit 3: SetupPage 3-4 MB400i/MB410i Operator ManualFigure 3-3, Specific Parts IdentificationFigure 3-4, Label Guide Stopper2344D1ONLabel guideLabel wi

Unit 3: SetupMB400i/MB410i Operator Manual Page 3-5FUNCTIONS OF VARIOUS PARTSRS-232C Interface Allows connection to a computer or handy terminalLabel

Unit 3: SetupPage 3-6 MB400i/MB410i Operator ManualCHARGING THE BATTERY PACK WITH A CHARGERIf your printer comes with the optional battery charger, yo

Unit 3: SetupMB400i/MB410i Operator Manual Page 3-7CHARGING THE BATTERY PACK WITH THE PRINTERIf you purchased the optional AC adapter or your printer

Unit 3: SetupPage 3-8 MB400i/MB410i Operator ManualUSING THE BATTERY PACKTurn the printer off before removing or replacing the battery.INSERTION1. Unl

Unit 3: SetupMB400i/MB410i Operator Manual Page 3-9REMOVALFigure 3-9, Removing the Battery PackNOTE:Remove the battery pack only when the STATUS LED i

MB400i/MB410i Operator ManualTable of ContentsTechnical Data ... 1 -

Unit 3: SetupPage 3-10 MB400i/MB410i Operator ManualUSING THE SHOULDER BELTThis belt allows you to carry the printer on your shoulder.Figure 3-10, Pre

Unit 3: SetupMB400i/MB410i Operator Manual Page 3-11USING THE OPTIONAL AC ADAPTER FOR POWERIf you purchased the optional AC adapter or your printer co

Unit 3: SetupPage 3-12 MB400i/MB410i Operator ManualLOADING THE LABEL ROLL (CONTINUOUS MODE)The method of installing label media varies with your choi

Unit 3: SetupMB400i/MB410i Operator Manual Page 3-13Figure 3-15, Placing Label Roll into Printer3. Place the label roll into the printer. Make sure t

Unit 3: SetupPage 3-14 MB400i/MB410i Operator ManualFigure 3-17, Closing the Cover5. Close the cover after confirming that the leading edge of the lab

Unit 3: SetupMB400i/MB410i Operator Manual Page 3-15Figure 3-20, Moving Tear-off Bar Toward You. On Left is Correct Way. On Right is Wrong Way.1. Mak

Unit 3: SetupPage 3-16 MB400i/MB410i Operator ManualFigure 3-22, Peeling the First Label on Top of Roll3. Peel the first label on the top of the label

Unit 3: SetupMB400i/MB410i Operator Manual Page 3-17Figure 3-24, Ensuring Label Roll Rotates 5. Adjust the label guides by hand to ensure that the lab

Unit 3: SetupPage 3-18 MB400i/MB410i Operator ManualFigure 3-26, Sliding Tear-off Bar 8. With the printer’s operations panel facing you, hold it wi

Unit 4: Operation and ConfigurationMB400i/MB410i Operator Manual Page 4-1OPERATION AND CONFIGURATION• Operation and Configuration

MB400i/MB410i Operator ManualNormal Mode ...

Unit 4: Operation and ConfigurationPage 4-2 MB400i/MB410i Operator ManualOPERATION AND CONFIGURATIONTURNING THE PRINTER ON OR OFFAfter setting up the

Unit 4: Operation and ConfigurationMB400i/MB410i Operator Manual Page 4-3SETTING THE DIP SWITCHESFigure 4-3, Location of DIP Switch Cover1. See USB/DI

Unit 4: Operation and ConfigurationPage 4-4 MB400i/MB410i Operator ManualPERFORMING A TEST PRINTUsers can perform test prints to evaluate the print qu

Unit 4: Operation and ConfigurationMB400i/MB410i Operator Manual Page 4-5 Figure 4-7, Printing a Test Print3. Press the POWER button while pressing an

Unit 4: Operation and ConfigurationPage 4-6 MB400i/MB410i Operator ManualPRINTING VIA THE RS-232C INTERFACEUse the following procedure to print by con

Unit 4: Operation and ConfigurationMB400i/MB410i Operator Manual Page 4-7INPUT AND OUTPUT SIGNALSPRINTING VIA THE IRDA INTERFACEUse the following proc

Unit 4: Operation and ConfigurationPage 4-8 MB400i/MB410i Operator ManualNOTES:• IrDA utilizes 3-wire cooked method of transporting data.• IrDA commun

Unit 4: Operation and ConfigurationMB400i/MB410i Operator Manual Page 4-9USB 1.1 SPECIFICATIONSThe Universal Serial Bus (USB) interface is a factory i

Unit 4: Operation and ConfigurationPage 4-10 MB400i/MB410i Operator Manual2. Set up a connection to the Wireless Network The next step is to ensure th

Unit 4: Operation and ConfigurationMB400i/MB410i Operator Manual Page 4-11OPTIONAL LCD SCREENThe Wireless LAN version of the printer is factory-fitted

Unit 1: Technical DataMB400i/MB410i Operator Manual Page 1-1TECHNICAL DATA• Basic Specifications

Unit 4: Operation and ConfigurationPage 4-12 MB400i/MB410i Operator ManualPRINTER CONFIGURATIONThe keys of the operator panel and DIP switches are use

Unit 4: Operation and ConfigurationMB400i/MB410i Operator Manual Page 4-13IRDA QUICK REFERENCE TABLEDESCRIPTION DIP SWITCHES COVER PRINT KEY FEED KEYN

Unit 4: Operation and ConfigurationPage 4-14 MB400i/MB410i Operator ManualCONFIGURATION MODESThis chapter provides an overview of the various configur

Unit 4: Operation and ConfigurationMB400i/MB410i Operator Manual Page 4-15LABEL SENSOR SELECTIONThis function allows for the determination of the sens

Unit 4: Operation and ConfigurationPage 4-16 MB400i/MB410i Operator ManualDISPENSE MODEThis feature allows for the determination of the method of disp

Unit 4: Operation and ConfigurationMB400i/MB410i Operator Manual Page 4-17DOWNLOAD MODEThis download feature allows the operator to download print job

Unit 4: Operation and ConfigurationPage 4-18 MB400i/MB410i Operator ManualThe block number starts from 1, and when counting to 255, the number goes ba

Unit 4: Operation and ConfigurationMB400i/MB410i Operator Manual Page 4-19FONT DOWNLOAD MODEA flash ROM is used to internally store and delete font da

Unit 4: Operation and ConfigurationPage 4-20 MB400i/MB410i Operator ManualDOWNLOAD FONT REGISTRATIONSTATUS DESCRIPTION ACSII HEX TRANSFERNot Already S

Unit 4: Operation and ConfigurationMB400i/MB410i Operator Manual Page 4-21ONLINE COMMAND MODEThis function allows the selection of receiving command b

Unit 1: Technical DataPage 1-2 MB400i/MB410i Operator ManualBASIC SPECIFICATIONSAll technical data deemed pertinent has been tabulated below for quick

Unit 4: Operation and ConfigurationPage 4-22 MB400i/MB410i Operator ManualCRC (CYCLIC REDUNDANCY CHECK) MODEAllows the operator to enable or disable t

Unit 4: Operation and ConfigurationMB400i/MB410i Operator Manual Page 4-23SLEEP & AUTO-OFF MODEThis mode is a non-interactive mode that is provide

Unit 4: Operation and ConfigurationPage 4-24 MB400i/MB410i Operator ManualPRINTING PROCEDUREAfter the proper setup and basic configuration procedures,

Unit 4: Operation and ConfigurationMB400i/MB410i Operator Manual Page 4-25ADJUSTING PRINTING FOR LINERLESS LABELSWhen printing on a continuous label r

Unit 4: Operation and ConfigurationPage 4-26 MB400i/MB410i Operator ManualCHOOSING THE LABEL DISPENSING MODE You can choose to dispense labels in Cont

Unit 4: Operation and ConfigurationMB400i/MB410i Operator Manual Page 4-27To switch between Auto or Manual Print for the Dispense Mode, set the DIP sw

Unit 4: Operation and ConfigurationPage 4-28 MB400i/MB410i Operator ManualNORMAL MODE Note: The Battery indicator (all models except WLAN model) rema

Unit 4: Operation and ConfigurationMB400i/MB410i Operator Manual Page 4-29Figure 4-24, Sample Test PrintTable 4-3, STATUS LED behavior in Test Print M

Unit 4: Operation and ConfigurationPage 4-30 MB400i/MB410i Operator ManualHEAD CHECK SETTING MODEHead checking can be applied to one of two areas: the

Unit 4: Operation and ConfigurationMB400i/MB410i Operator Manual Page 4-31ONLINE COMMAND COMPATIBILITY MODEThe printer can be set for compatibility wi

Unit 1: Technical DataMB400i/MB410i Operator Manual Page 1-3PRINTType Direct Thermal OnlySpeed 4 Inches Per Second (103mm/s) in normal mode3 Inches Pe

Unit 4: Operation and ConfigurationPage 4-32 MB400i/MB410i Operator ManualOFFSET CONFIGURATION VIA PROGRAMMINGThe following offset adjustments for the

Unit 5: Operating ModesMB400i/MB410i Operator Manual Page 5-1OPERATING MODES• Operating Modes

Unit 5: Operating ModesPage 5-2 MB400i/MB410i Operator ManualOPERATING MODESENABLING AND DISABLING SPECIAL FUNCTIONSThrough a combination of DIP switc

Unit 5: Operating ModesMB400i/MB410i Operator Manual Page 5-3NOTES: A small label may produce a large amount of data when printing a Hex Dump.When the

Unit 5: Operating ModesPage 5-4 MB400i/MB410i Operator ManualNOTESome hosts monitor the Request-to-Send (RTS) signal (pin 4 of 25) to determine if the

Unit 6: Cleaning and MaintenanceMB400i/MB410i Operator Manual Page 6-1CLEANING AND MAINTENANCE• Cleaning and Maintenance

Unit 6: Cleaning and MaintenancePage 6-2 MB400i/MB410i Operator ManualCLEANING AND MAINTENANCEBy cleaning and maintaining the printer regularly, you w

Unit 6: Cleaning and MaintenanceMB400i/MB410i Operator Manual Page 6-3CLEANING THE PLATEN AND DISPENSER ROLLERUsers can perform test prints to evaluat

Unit 6: Cleaning and MaintenancePage 6-4 MB400i/MB410i Operator ManualFigure 6-5, Cleaning the Dispenser Roller3. Wipe off any dirt using isopropyl al

Unit 7: TroubleshootingMB400i/MB410i Operator Manual Page 7-1TROUBLESHOOTING• Troubleshooting

Unit 1: Technical DataPage 1-4 MB400i/MB410i Operator ManualPRINTING LANGUAGESATO Barcode Printer Language (SBPL)MB400 Compatible CommandINTERFACESRS-

Unit 7: TroubleshootingPage 7-2 MB400i/MB410i Operator ManualTROUBLESHOOTINGWhen you experience any problems operating the printer, refer to the follo

Unit 7: TroubleshootingMB400i/MB410i Operator Manual Page 7-3ERROR INDICATORSTable 7-2, Error IndicatorsSTATUS LED MODE DESCRIPTION CAUSE REMEDYLight

Unit 7: TroubleshootingPage 7-4 MB400i/MB410i Operator Manual* Contact your nearest dealer or SATO representative for supportWARNING: Never connect or

Unit 7: TroubleshootingMB400i/MB410i Operator Manual Page 7-5LCD ERROR MESSAGES (WLAN MODEL ONLY)Table 7-3, LCD Error Messages (WLAN model only)STATUS

Unit 7: TroubleshootingPage 7-6 MB400i/MB410i Operator Manual(*1) Electric field strength for wireless LAN is not displayed.(*2) Electric field stren

Unit 8: Sato ContactsMB400i/MB410i Operator Manual Page 8-1SATO CONTACTS• SATO Group of Companies

SATO GROUP OF COMPANIES• Extensive contact information of worldwide SATO operations can be found on the Internet at www.satoworldwide.comAsia Pacific

Unit 1: Technical DataMB400i/MB410i Operator Manual Page 1-5Dispenser PrintingJournal Printing (no sensing)Linerless PrintingSELF-DIAGNOSISHead CheckC