Sato MB200/201i User Manual download pdf (Page 55)

Troubleshooting

6-1

When you experience any problems operating the

printer, refer to the following tables.

What to do in case of...

Print Fault Cause Remedy

Smudged printing 1. Print head is dirty

2. Roller is dirty

1. Clean the print head

2. Clean the platen and dispense roller

(See Section 5: “Cleaning and Mainte-

nance”)

Vertical streaking in

printouts

1. Print head is dirty

2. Print head is faulty

1. Clean the print head

2. Replace the print head

Slanted text char-

acters

1. Paper guide is posi-

tioned incorrectly

2. Roller is dirty

1. Retry with different label paper. Use

only SATO-certified media for best

print quality and minimal problems

2. Clean the platen and peel roller (See

Section 5: “Cleaning and Mainte-

nance”)

No printing 1. RS-232C cable con-

nection is faulty

2. IrDA Interface is

faulty

3. Bluetooth/WLAN

interface is faulty

4. Dip Switch setting is

incorrect

5. Print head is faulty

1. Check the connection of the RS-232C

cable connector (See “Printing via the

RS-232C Interface” on page 3)

2. The printer and IrDA host must be

within 15 or 20m of each other. The

host must be located within a from

the center of the IrDA filter (com area)

of the printer. (See “Printing via the

IrDA Interface” on page 4)

3. Check the communication protocol

settings

4. Double-check Dip Switch settings

(See Section 4: “Interface Specifica-

tions”)

5. Replace the print head.

MB20xi A6.book Page 1 Friday, May 27, 2005 5:12 PM

1 2 ... 50 51 52 53 54 55 56 57 58 59 60 ... 70 71

Comments to this Manuals

No comments

Sato MB200/201i User Manual Page 55

Comments to this Manuals

Related products and manuals for Printers Sato MB200/201i