SATO S8424 Standard Specifications

S8400 OPERATOR’S MANUAL

Section 1: IntroductionPage 1-4 S8400 Series Ope

Section 4: Cleaning and MaintenancePage 4-6 S8400

Section 5: Interface SpecificationsS8400 Series Operator’s Manual Page 5-15INTERFACE SPECIFICATIONSFor the basic reference of users who need a basic o

Section 5: Interface SpecificationsPage 5-2 S8400 S

Section 5: Interface SpecificationsS8400 Series Operator’s Manual Page 5-35.3 INTERFACE CARD DIP SWITCH SETTINGS (LAN)The S8400 series Local Area Netw

Section 5: Interface SpecificationsPage 5-4 S8400 S

Section 5: Interface SpecificationsS8400 Series Operator’s Manual Page 5-55.6 SERIAL INTERFACE SPECIFICATIONS (RS-232C)The serial interface of this pr

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Section 5: Interface SpecificationsS8400 Series Operator’s Manual Page 5-75.8 SINGLE JOB BUFFERTiming Chart — Normal Processing Power ON Printer side

Section 5: Interface SpecificationsPage 5-8 S8400 S

Section 5: Interface SpecificationsS8400 Series Operator’s Manual Page 5-95.10 X-ON/X-OFFThis transmission protocol informs the host if the print engi

Section 1: IntroductionS8400 Series Operator’s Manual Page 1-51.1 GENERAL SPECIFICATIONS (CONT’D)Specification/Model NameS8400Barcoding FunctionsBar

Section 5: Interface SpecificationsPage 5-10 S8400

Section 5: Interface SpecificationsS8400 Series Operator’s Manual Page 5-115.12 MULTI JOB BUFFERTiming Chart — Normal ProcessingTiming Chart — Error P

Section 5: Interface SpecificationsPage 5-12 S8400

Section 5: Interface SpecificationsS8400 Series Operator’s Manual Page 5-135.13 PARALLEL INTERFACE (CONT’D)Pin AssignmentsInterface Signals Pin no. S

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Section 5: Interface SpecificationsS8400 Series Operator’s Manual Page 5-155.14 SINGLE JOB BUFFER (CONT’D)Timing Chart — Error Processing Power ON Ini

Section 5: Interface SpecificationsPage 5-16 S8400

Section 5: Interface SpecificationsS8400 Series Operator’s Manual Page 5-175.15 MULTI JOB BUFFER (CONT’D)Timing Chart — Procedure during Paper End Onl

Section 5: Interface SpecificationsPage 5-18 S8400

Section 5: Interface SpecificationsS8400 Series Operator’s Manual Page 5-195.16 IEEE 1284 INTERFACEThe IEEE 1284 Interface on the print engine complie

Section 1: IntroductionPage 1-6 S8400 Series Ope

Section 5: Interface SpecificationsPage 5-20 S8400

Section 5: Interface SpecificationsS8400 Series Operator’s Manual Page 5-215.16 IEEE 1284 INTERFACE (CONT’D)Pin AssignmentWith Centronics standards, e

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Section 5: Interface SpecificationsS8400 Series Operator’s Manual Page 5-235.18 SINGLE JOB BUFFER (CONT’D)Timing Chart — Procedure during Paper End On

Section 5: Interface SpecificationsPage 5-24 S8400

Section 5: Interface SpecificationsS8400 Series Operator’s Manual Page 5-255.19 MULTI JOB BUFFER (CONT’D)Timing Chart — Procedure during Paper End Pow

Section 5: Interface SpecificationsPage 5-26 S8400

Section 6: TroubleshootingS8400 Series Operator’s Manual Page 6-16TROUBLESHOOTINGIf you are unable to produce printouts on the S8400 Series print engi

Section 6: TroubleshootingPage 6-2 S8400 Series Op

Section 6: TroubleshootingS8400 Series Operator’s Manual Page 6-36.3 USING THE RS232C (SERIAL) INTERFACE1. Is the RS232C Serial cable connected secu

Section 2: InstallationS8400 Series Operator’s Manual Page 2-12INSTALLATIONThis section assists you in unpacking and installing the printer from th

Section 6: TroubleshootingPage 6-4 S8400 Series Op

Section 6: TroubleshootingS8400 Series Operator’s Manual Page 6-56.5 UNDERSTANDING THE LCD ERROR MESSAGESError No. LCD Message Description01Machine Er

Section 6: TroubleshootingPage 6-6 S8400 Series Op

Section 6: TroubleshootingS8400 Series Operator’s Manual Page 6-712Head related errorCause: Remedy: Alarm sound: External signal: There is a problem w

Section 6: TroubleshootingPage 6-8 S8400 Series Op

Section 6: TroubleshootingS8400 Series Operator’s Manual Page 6-96.6 LCD WARNING MESSAGESError No. LCD Message Description01Warning: Label Near End Ca

Section 6: TroubleshootingPage 6-10 S8400 Series O

Section 6: TroubleshootingS8400 Series Operator’s Manual Page 6-116.7 TROUBLESHOOTING GUIDE (CONT’D)Symptom: Low quality printCautionPull out the powe

Section 6: TroubleshootingPage 6-12 S8400 Series O

Section 7: Optional AccessoriesS8400 Series Operator’s Manual Page 7-17OPTIONAL ACCESSORIES7.1 INTRODUCTIONThis section contains details of the option

SECTION 2: INSTALLATIONPage 2-2 S8400 Series Opera

Section 7: Optional AccessoriesPage 7-2 S8

Section 7: Optional AccessoriesS8400 Series Operator’s Manual Page 7-3This page is intentionally left blank

Section 2: InstallationS8400 Series Operator’s Manual Page 2-3This equipment is a piece of Class B information technology equipment based on the st

SECTION 2: INSTALLATIONPage 2-4 S8400 Series Opera

Section 2: InstallationS8400 Series Operator’s Manual Page 2-52.1.1 Included Accessories After unpacking the printer, verify that the following mat

SECTION 2: INSTALLATIONPage 2-6 S8400 Series Opera

Section 2: InstallationS8400 Series Operator’s Manual Page 2-72.1.2 PARTS IDENTIFICATION (CONT’D)IDENTIFYING THE MAIN PRINTER PARTSRear ViewSlot fo

SATO International Pte Ltd438A Alexandra Road #05-01/02Alexandra TechnoparkSingapore 119967Tel: (65) 6271 2122Fax: (65) 6271 2151Email: customerservic

SECTION 2: INSTALLATIONPage 2-8 S8400 Series Opera

Section 2: InstallationS8400 Series Operator’s Manual Page 2-92.1.2 PARTS IDENTIFICATION (CONT’D)IDENTIFYING THE MAIN PRINTER PARTS View of Front P

SECTION 2: INSTALLATIONPage 2-10 S8400 Series Oper

Section 2: InstallationS8400 Series Operator’s Manual Page 2-112.2 LOADING THE CARBON RIBBON ON A CARTRIDGE-BASED S84001. Pull the blue Head Lock l

SECTION 2: INSTALLATIONPage 2-12 S8400 Series Oper

Section 2: InstallationS8400 Series Operator’s Manual Page 2-132.3.1 Loading Roll Paper 1. Lift up the front cover. Make sure that the cover is pu

SECTION 2: INSTALLATIONPage 2-14 S8400 Series Oper

Section 2: InstallationS8400 Series Operator’s Manual Page 2-152.3 LOADING LABELS AND TAGS (CONT’D)2.3.2 Using the Dispenser 1. Load the paper as

SECTION 2: INSTALLATIONPage 2-16 S8400 Series Oper

Section 2: InstallationS8400 Series Operator’s Manual Page 2-172.4 CHANGING OR REPLACING THE PRINT HEADBefore attempting to replace the print head,

Table of Contents CHAPTER 1: OVERVIEW1.1 General Specifications ...

SECTION 2: INSTALLATIONPage 2-18 S8400 Series Oper

Section 3: Configuration and OperationS8400 Series Operator’s Manual Page 3-13OPERATION AND CONFIGURATIONBefore using the printer, it is best to read

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Section 3: Configuration and OperationS8400 Series Operator’s Manual Page 3-33.2 THE OPERATION PANELStatus Icon display areaTwo-line Message display a

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Section 3: Configuration and OperationS8400 Series Operator’s Manual Page 3-53.3 SCREEN ICONS AND THEIR MEANING (CONT’D)How To Adjust Screen ContrastI

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Section 3: Configuration and OperationS8400 Series Operator’s Manual Page 3-73.5 USER MODEThe following settings are available in User Mode:• PRINT

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Section 3: Configuration and OperationS8400 Series Operator’s Manual Page 3-93.5.3 Setting Print DarknessAfter setting Print Speed, the next screen al

Table of Contents (cont’d)3.7.1 CF CARD Format option ...3-123.8 Advanced

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Section 3: Configuration and OperationS8400 Series Operator’s Manual Page 3-113.6.3 Data Port AssignmentThe second setting in the Interface Mode lets

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Section 3: Configuration and OperationS8400 Series Operator’s Manual Page 3-133.8 ADVANCED MODEAdvanced Mode lets you configure the more advanced feat

Section 3: Configuration and OperationPage 3-14 S8

Section 3: Configuration and OperationS8400 Series Operator’s Manual Page 3-153.8.7 Configuring the Pitch Sensor TypeThis setting specifies which pitc

Section 3: Configuration and OperationPage 3-16 S8

Section 3: Configuration and OperationS8400 Series Operator’s Manual Page 3-173.8.11 Selecting the Type of External Signal OutputIf the External Signa

Section 3: Configuration and OperationPage 3-18 S8

Section 3: Configuration and OperationS8400 Series Operator’s Manual Page 3-193.8.16 Setting the Calendar This menu lets you set the desired data and

Table of Contents (cont’d)3.11.14 Enabling or Disabling the Label Pitch Re-Detection ...3-283.11.15 Assigning the Functi

Section 3: Configuration and OperationPage 3-20 S8

Section 3: Configuration and OperationS8400 Series Operator’s Manual Page 3-213.9 HEX DUMP MODE3.9.1 Entering HEX Dump Mode1. Press the LINE button t

Section 3: Configuration and OperationS8400 Series Operator’s Manual Page 3-223.10 TEST PRINT MODE3.10.1 Entering Test Print Mode1. Make sure the pri

Section 3: Configuration and OperationS8400 Series Operator’s Manual Page 3-233.10.3 Setting Test Print OptionsIf you chose test prints of Configurati

Section 3: Configuration and OperationPage 3-24 S8

Section 3: Configuration and OperationS8400 Series Operator’s Manual Page 3-253.11.4 Selecting the Gap Sensor Level OffsetHere you can calibrate the G

Section 3: Configuration and OperationPage 3-26 S8

Section 3: Configuration and OperationS8400 Series Operator’s Manual Page 3-273.11.10 Setting the Backfeed SpeedThis function provides a stronger pull

Section 3: Configuration and OperationPage 3-28 S8

Section 3: Configuration and OperationS8400 Series Operator’s Manual Page 3-293.11.16 Setting the Password FeatureThis menu lets turn the password se

Table of Contents (cont’d) CHAPTER 5: INTERFACE SPECIFICATIONS5.1 Interface types ...

Section 3: Configuration and OperationPage 3-30 S8

Section 3: Configuration and OperationS8400 Series Operator’s Manual Page 3-313.11.20 Saving the Print Log This menu appears lets you ENABLE or DISABL

Section 3: Configuration and OperationPage 3-32 S8

Section 3: Configuration and OperationS8400 Series Operator’s Manual Page 3-333.13 SIMPLE STANDALONE MODEThis is a special mode for advanced users or

Section 3: Configuration and OperationPage 3-34 S8

Section 3: Configuration and OperationS8400 Series Operator’s Manual Page 3-353.15 OVERVIEW OF ALL MODESNote: Some modes listed in these detailed flow

Section 3: Configuration and OperationPage 3-36 S8

Section 3: Configuration and OperationS8400 Series Operator’s Manual Page 3-373.15 OVERVIEW OF ALL MODES (CONT’D)

Section 3: Configuration and OperationPage 3-38 S8

Section 3: Configuration and OperationS8400 Series Operator’s Manual Page 3-393.15 OVERVIEW OF INTERFACE MODE CONFIGURATIONSChart continued on next pa

Section 1: IntroductionS8400 Series Operator’s Manual Page 1-11OVERVIEWThank you for your investment in this SATO printer product.This Operator’s Ma

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Section 3: Configuration and OperationS8400 Series Operator’s Manual Page 3-413.15 OVERVIEW OF INTERFACE MODE CONFIGURATIONS (CONT’D)Chart continued o

Section 3: Configuration and OperationPage 3-42 S8

Section 3: Configuration and OperationS8400 Series Operator’s Manual Page 3-433.15 OVERVIEW OF INTERFACE MODE CONFIGURATIONS (CONT’D)

Section 3: Configuration and OperationPage 3-44 S8

Section 3: Configuration and OperationS8400 Series Operator’s Manual Page 3-453.15 OVERVIEW OF ADVANCED MODE CONFIGURATIONSChart continued on next pag

Section 3: Configuration and OperationPage 3-46 S8

Section 3: Configuration and OperationS8400 Series Operator’s Manual Page 3-473.15 OVERVIEW OF ADVANCED MODE CONFIGURATIONS (CONT’D)

Section 3: Configuration and OperationPage 3-48 S8

Section 3: Configuration and OperationS8400 Series Operator’s Manual Page 3-493.15 OVERVIEW OF TEST PRINT MODE CONFIGURATIONS

Section 1: IntroductionPage 1-2 S8400 Series Ope

Section 3: Configuration and OperationPage 3-50 S8

Section 3: Configuration and OperationS8400 Series Operator’s Manual Page 3-513.15 OVERVIEW OF SERVICE MODE CONFIGURATIONSChart continued on next page

Section 3: Configuration and OperationPage 3-52 S8

Section 3: Configuration and OperationS8400 Series Operator’s Manual Page 3-533.15 OVERVIEW OF SERVICE MODE CONFIGURATIONS (CONT’D)Chart continued on

Section 3: Configuration and OperationPage 3-54 S8

Section 3: Configuration and OperationS8400 Series Operator’s Manual Page 3-553.15 OVERVIEW OF MAINTENANCE MODE CONFIGURATIONSChart continued on next

Section 3: Configuration and OperationPage 3-56 S8

Section 3: Configuration and OperationS8400 Series Operator’s Manual Page 3-573.15 OVERVIEW OF BOOT DOWNLOAD MODE CONFIGURATIONS

Section 3: Configuration and OperationPage 3-58 S8

Section 3: Configuration and OperationS8400 Series Operator’s Manual Page 3-593.15 OVERVIEW OF HIDDEN AND WORKSHIFT MODES

Section 1: IntroductionS8400 Series Operator’s Manual Page 1-31.1 GENERAL SPECIFICATIONSSpecification Model S8408 Model S8412 Model S8424Electrical

Section 3: Configuration and OperationPage 3-60 S8

Section 3: Configuration and OperationS8400 Series Operator’s Manual Page 3-613.16.2 If You Chose Alt Protocol Code In the previous menu, if you chose

Section 3: Configuration and OperationPage 3-62 S8

Section 3: Configuration and OperationS8400 Series Operator’s Manual Page 3-633.17 UNDERSTANDING DISPENSER AND CONTINUOUS PRINT OPERATIONTwo modes — D

Section 3: Configuration and OperationPage 3-64 S8

Section 4: Cleaning and MaintenanceS8400 Series Operator’s Manual Page 4-14CLEANING AND MAINTENANCE4.1 INTRODUCTIONThis section provides information o

Section 4: Cleaning and MaintenancePage 4-2 S8400

Section 4: Cleaning and MaintenanceS8400 Series Operator’s Manual Page 4-34.4 HOW TO CLEAN THE PRINTER (CLEANING SHEET)The cleaning sheet is used for

Section 4: Cleaning and MaintenancePage 4-4 S8400

Section 4: Cleaning and MaintenanceS8400 Series Operator’s Manual Page 4-54.5 ADJUSTING PRINT QUALITY (CONT’D)4.5.2 Adjusting Print Speed Besides vary