SATO CL408-412e User Manual

P/N 9001040 Rev C SATO CL-408/412 Service Manual Industrial Bar Code Printers

Section 1 Introduction SATO CL408/412 Service Manual 6 1.6 SWITCHES AND SENSORS (CONT.)RIBBON SENSOR: 7KHVHQVRUZLOO

Section 8 Factory Resets SATO CL408/412 Service Manual 96 8.1 RESETTING THE PRINTER 7RUHVHWWKHSULQWHUWRWKHIDFWRU\VHWWLQJVSHUIRUPWKHIR

Section 8 Printer Factory Resets SATO CL408/412 Service Manual 97 8.2 EE PROM CLEAR ALL 7KLVVHWWLQJFOHDUVDOOFRXQWHUVSTEP PROCEDURE 

Section 8 Factory Resets SATO CL408/412 Service Manual 98 8.3 CLEAR COUNTER HEADS STEP PROCEDURE  5HFRUGDOOFXUUHQWGLSVZLWFKSRVLWLRQ

Section 8 Printer Factory Resets SATO CL408/412 Service Manual 99 8.4 CLEAR CUTTER COUNTER STEP PROCEDURE  5HFRUGDOOFXUUHQWGLSVZLWFK

Section 1 Introduction SATO CL408/412 Service Manual 7 1.6 SWITCHES AND SENSORS (CONT.) FEED Key: 0RPHQWDU\VZLWFK3UHVVLQJWKLVNH\

Section 1 Introduction SATO CL408/412 Service Manual 8 

SATO CL408/412 Service Manual 9 Printer Configuration 2.1 DIP SWITCH SETTINGS 7ZR',3VZLWFKHV'6:DQG'6:DUHORFDWHGXQG

Section 2 Printer Configuration SATO CL408/412 Service Manual 10 2.1 DIP SWITCH SETTINGS7RVHWWKHVZLWFKHVILUVWSRZHUWKHXQLW2IIWKHQSR

Section 2 Printer Configuration SATO CL408/412 Service Manual 11 Stop Bit Selection (DS1-4) 6HOHFWVWKHQXPEHURIVWRSELWVWRHQGHDFKE\WH

Section 2 Printer Configuration SATO CL408/412 Service Manual 12 Print Mode Selection (DS2-1) 6HOHFWVEHWZHHQGLUHFWWKHUPDOSULQWLQJRQWKHUPD

Section 2 Printer Configuration SATO CL408/412 Service Manual 13 Receive Buffer Selection (DS2-5)6HOHFWVWKHRSHUDWLQJPRGHRIWKHUHFHLYHEX

Section 2 Printer Configuration SATO CL408/412 Service Manual 14 SELECTING PROTOCOL CONTROL CODES (CONT.)CONTROL CHARACTER STANDARD DSW2-7 OFF

Section 2 Printer Configuration SATO CL408/412 Service Manual 15 Label Sensor Selection (DS3-3) (QDEOHVRUGLVDEOHVWKH/DEHO6HQVRU,IWKH

SATO CL408/412 Service Manual SATO America, Inc. 10350A Nations Ford Road Charlotte, NC 28273 Main Phone: 704.644.1650 Technical Support

Section 2 Printer Configuration SATO CL408/412 Service Manual 16 External Signal Interface(Cont.) Refer to Page 18  Repeat Print via E

Section 2 Printer Configuration SATO CL408/412 Service Manual 17 PIN AssignmentsPINDIRECTION SIGNAL DESCRIPTION 1To Host Label Out - Thi

Section 2 Printer Configuration SATO CL408/412 Service Manual 18 External Output Signal Types  1 K ohm, ¼W Pin 13 Vc

Section 2 Printer Configuration SATO CL408/412 Service Manual 19 2.2 DEFAULT SETTINGS Switch Selections $OOVZLWFKHVDUHSODFHGLQWKH2II

Section 2 Printer Configuration SATO CL408/412 Service Manual 20 2.3 PRINTER ADJUSTMENTS7KH/&'3DQHORQWKH&OSULQWHUL

Section 2 Printer Configuration SATO CL408/412 Service Manual 21 Normal Mode :KHQWKHSULQWHULVSRZHUHGRQWKHUHDGRXWVKRXOGGLVSOD\WKHI

Section 2 Printer Configuration SATO CL408/412 Service Manual 22 Print Speed Adjustment 7KHUHDUHILYH63(('VHWWLQJVRQWKH&/

Section 2 Printer Configuration SATO CL408/412 Service Manual 23 Pitch Offset and Direction 7KHODEHO3LWFKLVWKHGLVWDQFHIURPWKHOHDGLQJH

Section 2 Printer Configuration SATO CL408/412 Service Manual 24 Cancel Print Job ,IWKHSULQWHUKDVDSULQWMREVORDGHGLQPHPRU\VHOHFWLQJ

Section 2 Printer Configuration SATO CL408/412 Service Manual 25 Zero Slash Setting 7KLVVHWWLQJGHWHUPLQHVLID]HURLVSULQWHGZLWKDVODVK

SATO CL408/412 Service Manual i Table Of Contents SECTION 1. INTRODUCTION Page Installation Considerations...

Section 2 Printer Configuration SATO CL408/412 Service Manual 26 Vertical Offset Setting 9HUWLFDO2IIVHWLVWKHGLVWDQFHGRZQIURPWKHOHDGLQJ

Section 2 Printer Configuration SATO CL408/412 Service Manual 27 Horizontal Offset and Direction +RUL]RQWDO2IIVHWLVWKHGLVWDQFHWKDWWKHOD

Section 2 Printer Configuration SATO CL408/412 Service Manual 28 Horizontal Offset and Direction (Cont.) Sensor Threshold Level 7KH

Section 2 Printer Configuration SATO CL408/412 Service Manual 29 Sensor Threshold Level (Cont.)*$3:KHQVHWWLQJWKH´JDSµWKUHVKROGWKHYRO

Section 2 Printer Configuration SATO CL408/412 Service Manual 30 Sensor Threshold Level (Cont.) ´,µ:KHQVHWWLQJWKH´,µWKUHVKROGWKHYROWD

Section 2 Printer Configuration SATO CL408/412 Service Manual 31 Calendar Set,IWKH&DOHQGDU2SWLRQLVLQVWDOOHGLQWKHSULQWHUWKHGDWH

Section 2 Printer Configuration SATO CL408/412 Service Manual 32 Reset Counters REFER TO SECTION 8 FOR FACTORY RESETS. 7KH&RXQWHU

Section 2 Printer Configuration SATO CL408/412 Service Manual 33 2.4 PRINTING TEST LABELS 7KLVRSWLRQDOORZV\RXWRSULQWDWHVWODEHO,WLV

Section 2 Printer Configuration SATO CL408/412 Service Manual 34  ,I60$//LVXQGHUOLQHGWKH3ULQW6L]HPHVVDJHZLOOEHGLVSOD\HG<RXPX

SATO CL408/412 Service Manual 35 Specifications 7KHPDMRUGLIIHUHQFHLQWKH&/DQGWKH&/SULQWHUVLVWKHUHVROXWLRQRIWKHKH

SATO CL408/412 Service Manual ii Table Of Contents SECTION 6. MECHANICAL ADJUSTMENTS Page Ribbon Clutch Adjustments ...

Section 3 Specifications SATO CL408/412 Service Manual 36 3.2 MEDIA, SENSING AND RIBBONSPECIFICATION CL408 CL412 MEDIA Minimum Width .87 in

Section 3 Specifications SATO CL408/412 Service Manual 37 3.3 PRINTER CONTROLS AND SIGNALS, ADJUSTMENTS AND INTERFACE CONNECTIONSSPECIFICATI

Section 3 Specifications SATO CL408/412 Service Manual 38 3.4 PROCESSINGSPECIFICATION CL408 CL412 PROCESSINGCPU 32 BIT RISC ROM 1 Mbyte (2

Section 3 Specifications SATO CL408/412 Service Manual 39 3.5 CHARACTER FONTSSPECIFICATION CL408 CL412 VECTOR FONT Proportional or Fixed Spa

Section 3 Specifications SATO CL408/412 Service Manual 40 OTHER FEATURES Sequential Numbering Sequential numbering of both numerics and bar co

Section 3 Specifications SATO CL408/412 Service Manual 41 3.8 OPTIONAL ACCESSORIES REGULATORY APPROVALS Safety UL, CSA RFI/EMI FCC Class A AC

Section 3 Specifications SATO CL408/412 Service Manual 42 THIS PAGE INTENTIONALLY LEFT BLANK

SATO CL408/412 Service Manual 43 Troubleshooting7KHGHVLJQRIWKH6$72&/SULQWHULVEDVHGXSRQSURYHQWHFKQRORJ\DQGUHOLDEOHFRPSRQH

Section 4 Troubleshooting SATO CL408/412 Service Manual 44 Print Quality ProblemsSymptomProbable CauseSuggested Corrective Action,PDJH9RLGV

SATO CL408/412 Service Manual 45 6PHDULQJ 3RRUTXDOLW\ODEHOV8VH3UHPLHU,,ULEERQZLWKD´&µWKHUPDOWUDQVIHUULEERQVWRFNRUHTXLYDOHQWI

SATO CL408/412 Service Manual 1 Introduction7KH6$72&/3ULQWHU6HUYLFH0DQXDOSURYLGHVLQIRUPDWLRQIRULQVWDOOLQJDQGPDLQWDLQ

Section 4 Troubleshooting SATO CL408/412 Service Manual 46 SymptomProbable CauseSuggested Corrective Action1R3ULQWHG,PDJH'DPDJHGSULQW

Section 4 Troubleshooting SATO CL408/412 Service Manual 47 SymptomProbable CauseSuggested Corrective Action21/,1(/('QRWRQ/$%(/5,

Section 4 Troubleshooting SATO CL408/412 Service Manual 48 4.2 HEAD PATTERN EXAMPLESDISPLAY: IRREGULAR UNEVEN TEXT, ECCENTRIC NUT TURNED TOO

Section 4 Troubleshooting SATO CL408/412 Service Manual 49 4.2 HEAD PATTERN EXAMPLES FIG. 4-6 DISPLAY: RIBBON WRINKLE, DIAGONAL VOIDS (WHITE ST

Section 4 Troubleshooting SATO CL408/412 Service Manual 50 THIS PAGE INTENTIONALLY LEFT BLANK

SATO CL408/412 Service Manual 51  Electrical Checks and Adjustments 7KLVFKDSWHUGHVFULEHVKRZWRFKHFN&/YROWDJHOHYHOVDQGDGMXVW

Section 5 Electrical Checks and Adjustments SATO CL408/412 Service Manual 52 5.1 POWER SUPPLY CHECKS 5HTXLUHG(TXLSPHQW• 1XPEHU3KLOOLSV

Section 5 Electrical Checks and Adjustments SATO CL408/412 Service Manual 53 5.1 POWER SUPPLY CHECKSMAIN CIRCUIT BOARD FIG. 5-2 CH1 CH2 CH3 CH4

Section 5 Electrical Checks and Adjustments SATO CL408/412 Service Manual 54 5.2 REFLECTIVE LABEL PITCH SENSOR ADJUSTMENT 5HTXLUHG(TXLSPHQW•

Section 5 Electrical Checks and Adjustments SATO CL408/412 Service Manual 55 5.3 SEE THRU LABEL PITCH SENSOR ADJUSTMENT 5HTXLUHG(TXLSPHQW•

Section 1 Introduction SATO CL408/412 Service Manual 2 1.2 RIBBON8VHRQO\6$72WKHUPDOWUDQVIHUULEERQVZKLFKZHUHIRUPXODWHGH[SUHVVO\IRU

Section 5 Electrical Checks and Adjustments SATO CL408/412 Service Manual 56 5.3 SEE THRU LABEL PITCH SENSOR ADJUSTMENT (CONT.) STEP PROCEDU

SATO CL408/412 Service Manual 57 Mechanical Adjustments7KH6$72&O&/SULQWHUVFRQWDLQDGMXVWDEOHPHFKDQLFDOVXEDVVHPEOLHV

Section 6 Mechanical Adjustments SATO CL408/412 Service Manual 58 6.1 RIBBON CLUTCH ADJUSTMENTS ([FHVVLYHULEERQXQZLQGDQGUHZLQGWHQVLRQZLO

Section 6 Mechanical Adjustments SATO CL408/412 Service Manual 59 6.1 RIBBON CLUTCH ADJUSTMENTS ADJUST NUT SET SCREW - IS INSIDE ADJUST NUT

Section 6 Mechanical Adjustments SATO CL408/412 Service Manual 60 6.1.2 RIBBON REWIND CLUTCH ADJUSTMENT 7RDGMXVWWKH5LEERQ:LQG&OXWFK

Section 6 Mechanical Adjustments SATO CL408/412 Service Manual 61 6.2 RIBBON GUIDE PLATE ADJUSTMENT 5HTXLUHG(TXLSPHQW 3KLOOLSV6FUHZ&ap

Section 6 Mechanical Adjustments SATO CL408/412 Service Manual 62 6.3 PRINT HEAD POSITION ALIGNMENT (MINOR ADJUSTMENT) 5HTXLUHG(TXLSPHQW•

Section 6 Mechanical Adjustments SATO CL408/412 Service Manual 63 6.4 PRINT HEAD BALANCE ADJUSTMENT5HTXLUHG(TXLSPHQW• PP2SHQ(QG:UHQFK

Section 6 Mechanical Adjustments SATO CL408/412 Service Manual 64 6.5 PRINT HEAD ALIGNMENT ADJUSTMENT (MAJOR ADJUSTMENT) 5HTXLUHG(TXLSPHQW•

Section 6 Mechanical Adjustments SATO CL408/412 Service Manual 65 6.6 TIMING BELT TENSION ADJUSTMENT5HTXLUHG(TXLSPHQW• 7HQVLRQ*DXJH•

Section 1 Introduction SATO CL408/412 Service Manual 3 1.4 COMPONENT DESIGNATIONS OPERATION PANEL DISPLAY RIBBON UNWIND

Section 6 Mechanical Adjustments SATO CL408/412 Service Manual 66 6.7 TEAR PLATE ADJUSTMENT5HTXLUHG(TXLSPHQW 3KLOOLSV6FUHZGULYHU7RDGM

SATO CL408/412 Service Manual 67 Replacement Procedures 7KH6$72&/&/SULQWHUVFRQWDLQUHSODFHDEOHFRPSRQHQWVDQGVXEDVVHPEOLH

Section 7 Replacement Procedures SATO CL408/412 Service Manual 68 7.1 REPLACING FUSES )XVHUHSODFHPHQWLVGHVFULEHGLQWKHIROORZLQJVHFWLRQ

Section 7 Replacement Procedures SATO CL408/412 Service Manual 69 7.1.2 REMOVING AND REPLACING THE +5V Or +24V FUSE(s) 5HTXLUHG(TXLSPHQW•

Section 7 Replacement Procedures SATO CL408/412 Service Manual 70 7.2 REPLACING THE PRINT HEAD  7KH&/&/SULQWKHDGFDQEHH

Section 7 Replacement Procedures SATO CL408/412 Service Manual 71 7.2 REPLACING THE PRINT HEAD PRINT HEAD PRINT HEAD P. H.POWER CABLE CENTER

Section 7 Replacement Procedures SATO CL408/412 Service Manual 72 7.3 REPLACING THE MAIN CIRCUIT BOARD 7KH0DLQ&LUFXLW%RDUGFRQWDLQVWKH

Section 7 Replacement Procedures SATO CL408/412 Service Manual 73 7.3 REPLACING THE MAIN CIRCUIT BOARD  (2) SCREWS DISCONNECT CABLES REMOVE E

Section 7 Replacement Procedures SATO CL408/412 Service Manual 74 7.4 REPLACING THE POWER SUPPLY 7KH&/3RZHU6XSSO\LVDWWDFKHG

Section 7 Replacement Procedures SATO CL408/412 Service Manual 75 7.4 REPLACING THE POWER SUPPLY (3) SCREWS CABLES (2) SCREWS FIG. 7-13 FIG.

Section 1 Introduction SATO CL408/412 Service Manual 4 1.5 INTERFACE CONNECTIONS, INPUT AND OUTPUT PANELREAR OF UNIT FRONT OF U

Section 7 Replacement Procedures SATO CL408/412 Service Manual 76 7.5 REPLACING THE LABEL SENSOR ASSEMBLY 7KH/DEHO6HQVRU$VVHPEO\FDQEHUH

Section 7 Replacement Procedures SATO CL408/412 Service Manual 77 (2) SCREWS FIG. 7-17 7.5 REPLACING THE LABEL SENSOR ASSEMBLY(3) SCREWS (2

Section 7 Replacement Procedures SATO CL408/412 Service Manual 78 7.6 REPLACING THE LABEL SENSOR MODULE $IWHUUHPRYLQJWKH/DEHO6HQVRU$VVHPE

Section 7 Replacement Procedures SATO CL408/412 Service Manual 79 7.7 REPLACING THE RIBBON MOTION SENSOR 7KH5LEERQ0RWLRQ6HQVRULVHDVLO\UH

Section 7 Replacement Procedures SATO CL408/412 Service Manual 80 7.7 REPLACING THE RIBBON MOTION SENSOR  SENSOR UNIT (SHOWN DETACHED FROM FR

Section 7 Replacement Procedures SATO CL408/412 Service Manual 81 7.8 REPLACING THE RIBBON DRIVE CLUTCH WASHERS %RWKWKHULEERQXQZLQGDQGWK

Section 7 Replacement Procedures SATO CL408/412 Service Manual 82 7.8 REPLACING THE RIBBON DRIVE CLUTCH WASHERS UNWIND

Section 7 Replacement Procedures SATO CL408/412 Service Manual 83 7.8 REPLACING THE RIBBON DRIVE CLUTCH WASHERS7RUHSODFHWKHSDUWVWRHDFK

Section 7 Replacement Procedures SATO CL408/412 Service Manual 84 (2) SCREWS FIG. 7-33 7.9. REPLACING THE TIMING BELTS 7LPLQJ%HOW´$µLVXV

Section 7 Replacement Procedures SATO CL408/412 Service Manual 85 FIG. 7-34 FIG. 7-35 7.9.1 REPLACING THE TIMING BELTS TO CARBON REWINDBELT

Section 1 Introduction SATO CL408/412 Service Manual 5 COVER OPEN SENSORS: :KHQWKLVVHQVRULVDFWLYDWHGWKHSULQWHUZLOOQRWRSHUDWHDQG4;0

Section 7 Replacement Procedures SATO CL408/412 Service Manual 86 7.9 REPLACING THE TIMING BELTS  7.9.2 REPLACING THE TIMING BELTS TO PLATE

Section 7 Replacement Procedures SATO CL408/412 Service Manual 87 7.9.2 REPLACING THE TIMING BELTS TO PLATEN PULLEYBELT “B” (4) MOTOR MOUNTI

Section 7 Replacement Procedures SATO CL408/412 Service Manual 88 7.10 REPLACING THE PLATEN %HIRUHUHSODFLQJWKHSODWHQ\RXPXVWILUVWUHPRY

Section 7 Replacement Procedures SATO CL408/412 Service Manual 89 FIG. 7-44 FIG. 7-43 FIG. 7-45 FIG. 7-46 7.10 REPLACING THE PLATEN REMOVE “E

Section 7 Replacement Procedures SATO CL408/412 Service Manual 90 7.10 REPLACING THE PLATEN 7.10.2 REPLACING THE PLATEN 7RUHSODFHWKHSODWH

Section 7 Replacement Procedures SATO CL408/412 Service Manual 91 (2) SCREWS FIG. 7-48 FIG. 7-49 7.11 REPLACING THE DISPLAY PANEL PCB 7KHGLV

Section 7 Replacement Procedures SATO CL408/412 Service Manual 92 7.12 REPLACING THE STEPPER MOTOR 7KHVWHSSHUPRWRULVXVHGWRWUDQVPLWPRWL

Section 7 Replacement Procedures SATO CL408/412 Service Manual 93 7.12 REPLACING THE STEPPER MOTOR FIG. 7-51 STP CONNECTOR (4) SCREWS TIE WRAP

Section 7 Replacement Procedures SATO CL408/412 Service Manual 94 THIS PAGE INTENTIONALLY LEFT BLANK

SATO CL408/412 Service Manual 95 Factory Resets 7KH)DFWRU\5HVHW0RGHDOORZV\RXWR• 5HVHWWRIDFWRU\GHIDXOW • &OHDUFRXQWHUKHDGV