SATO GL408e Service Manual Page 126

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Unit 5: Troubleshooting
GL408-412e Operator Manual
5-2 PN: 9001163A
ERROR SIGNAL TROUBLESHOOTING
ERROR SIGNALS
DISPLAY EXPLANATION SOLUTION
The printer could not find any DRAM. Power off the printer for 15 seconds, then power
on again. If the problem persists, contact an
authorized customer service representative.
The printer found a defactive memory location. Power off the printer for 15 seconds, then power
on again. If the problem persists, contact an
authorized customer service representative.
The printer cannot the data controller program or
the validation checksum is corrupt.
Power off the printer for 15 seconds, then power
on again. If the problem persists, contact an
authorized customer service representative.
Problem when downloading. Cycle power. If the problem persists, repeat
download.
Problem when downloading. Cycle power. If the problem persists, repeat
download.
Calibration values derived from Manual
Calibrate were not acceptable.
Perform a Run Manual Cal (run manual
calibration) again.
Printer contains an 8MB EFC and the firmware
attempted to access beyond its limit.
Contact an authorized service representative.
Printer contains an 16MB EFC and the firmware
attempted to access beyond its limit.
Contact an authorized service representative.
B10 ERROR:
NO DRAM DETECTED
Cycle Power
B11 ERROR:
RAM TEST FAILED
Cycle Power
B12 ERROR:
PROGRAM MISSING
Repeat Download
B22 ERROR:
DECOMPRESS SIZE
Repeat Download
B23 ERROR:
DECOMPRESS CKSUM
Repeat Download
CALIBRATION FAIL
See User Manual
DOWNLOADER ERROR
BEYOND 8MB EFC
Repeat Download
DOWNLOADER ERROR
BEYOND 16MB EFC
Repeat Download
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