SATO M-5900RV Specifications Page 1

M5900RV PrinterOperation Manual

10 M5900RV1. Specifications Operation ManualThis page is intentionally left blank.

Operation Manual 2. IntroductionM5900RV 112. IntroductionThe SATO M5900RV Printer Operation Manual provides informa-tion for installing and maintaini

12 M5900RV2. Introduction Operation Manual2.2 DimensionsNOTE: The exact position of components may vary, depend-ing on the model.Width 260 mmDepth 322

Operation Manual 2. IntroductionM5900RV 132.3 Component DesignationsLabel GuideLabel Unwind Label GuideBracketOperationPanel andDisplayPrint Head Ass

14 M5900RV2. Introduction Operation Manual2.4 Rear PanelBoards are supplied with the following connectors:CENTRONICS CONNECTOR: For printer using para

Operation Manual 2. IntroductionM5900RV 152.5 Switches And SensorsHead Open Switch.When the print head isopened, this switch is activated and the pri

16 M5900RV2. Introduction Operation Manual2.6 Operation Panel FEED Key: Momentary switch. Pressing this key feeds one blank label through the printer

Operation Manual 3. ConfigurationM5900RV 173. Printer Configuration3.1 DIP Switch SettingsTwo DIP switches DSW2 and DSW3 are located under the front

18 M5900RV3. Configuration Operation Manual3.1.1 RS232 Transmit/Receive SettingData Bit Selection (DSW1-1)This switch sets the printer to receive eith

Operation Manual 3. ConfigurationM5900RV 19Communication Protocol Selection (DS1-7, DS1-8)Selects the flow control and status reporting.*DS2-1 reserv

SATO Group of CompaniesBARCODE SATO INTERNATIONAL PTE LT D438A Alexandra Road #05-01/ 02,Alexandra Technopark,Singapore 119967Tel: +65-6271-2122Fax: +

20 M5900RV3. Configuration Operation ManualHex Dump Selection (DS2-4)Selects Hex Dump mode.Receive Buffer Selection (DS2-5) Selects the operating mode

Operation Manual 3. ConfigurationM5900RV 213.1.2 Selecting Protocol Control CodesProtocol control codes are the special control characters that pre-p

22 M5900RV3. Configuration Operation ManualEmulation Mode (DS2-8)This command will allow you to use the M5900 command as back-ward compatibility.1. Bo

Operation Manual 3. ConfigurationM5900RV 23Mode Selection (DS3-1 and DS3-2)Selects the operating mode of the printer. Batch/Continuous dis-ables the

24 M5900RV3. Configuration Operation ManualBack Feed Selection (DS3-4)When Back-Feed is enabled, the printer will position the label for dispensing/cu

Operation Manual 3. ConfigurationM5900RV 25Repeat Print via External Signal (DSW3-8)Note: The DIP Switch functions listed incorporate the lat-est fir

26 M5900RV3. Configuration Operation Manual3.2 Default SettingsSwitch Selections All switches are placed in the OFF position (default) for shipping.

Operation Manual 3. ConfigurationM5900RV 273.3 Printer AdjustmentsThe LCD Panel on the M5900RV printer is used in conjunction with the LINE and FEED

28 M5900RV3. Configuration Operation Manual3.3.3 Print Darkness SettingThere are five PRINT DARKNESS (or heat range) settings on the M5900RV, (1, 2, 3

Operation Manual 3. ConfigurationM5900RV 293.3.5 Pitch Offset and DirectionThe label pitch is the distance from the leading edge (the edge that comes

WarningIt is essential that the safety and operating procedures contained within this manual be brought to the attention of, and are used by, all pers

30 M5900RV3. Configuration Operation Manual4. Once the setting is correct, press the FEED key to accept the setting and advance to the CANCEL PRINT JO

Operation Manual 4. Interface SpecificationsM5900RV 314. Interface Specifications4.1 OverviewThis section explains the interface specifications for t

32 M5900RV4. Interface Specifications Operation ManualThe receiving buffer will not be able to receive more data again until a "Buffer Available&

Operation Manual 4. Interface SpecificationsM5900RV 33The receiving buffer will not be able to receive more data again until a “Buffer Available” con

34 M5900RV4. Interface Specifications Operation ManualElectrical SpecificationsPin AssignmentsRS232C Interface SignalsConnectorDB-25S (Female)CableDB

Operation Manual 4. Interface SpecificationsM5900RV 35Ready/Busy Flow ControlReady/Busy is the hardware flow control for the serial interface on the

36 M5900RV4. Interface Specifications Operation ManualX-On/X-Off Flow ControlX-On/X-Off flow control must be used whenever hardware (Ready/Busy) flow

Operation Manual 4. Interface SpecificationsM5900RV 37Data StreamsThe Data streams for X-On/X-Off are constructed in the same way as they are for Rea

38 M5900RV4. Interface Specifications Operation ManualStatus ResponseThe Bi-Directional protocol is an advanced version of bi-directional communicatio

Operation Manual 4. Interface SpecificationsM5900RV 39Status Byte Definition, Bi-Directional ProtocolASCII HEX DEFINITIONOFF-LINE030 No Errors2 32 B

ConsumablesThe use of incorrect materials may cause malfunctions of the printer and void the warranty.ConventionsText that appears bold italic and all

40 M5900RV4. Interface Specifications Operation Manual4.5 Centronics Parallel InterfaceElectrical SpecificationsData StreamsMulti Job Buffer:<STX&g

Operation Manual 4. Interface SpecificationsM5900RV 414.6 Accessory (EXT) ConnectorThe Accessory (or EXT) connector on the printer is intended for u

42 M5900RV4. Interface Specifications Operation Manual¼ W pull-up resistor between the open collector out-put pin and Vcc (pin 13) as illustrated. Th

Operation Manual 5. Media LoadingM5900RV 435. Loading Labels1. Open the print head assembly by pulling the head latch toward the front of the printer

44 M5900RV5. Media Loading Operation Manual4. Feed the labels under the label guide shaft, through the print head assembly and out of the front of the

Operation Manual 5. Media LoadingM5900RV 455. Inspect the label route and check that the path matches that illustrated in the label loading diagram.

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Operation Manual 6. TroubleshootingM5900RV 476. Troubleshooting6.1 OverviewThe design of the SATO M-5900RV printer is based upon proven technology and

48 M5900RV6. Troubleshooting Operation Manual6.2 Initial ChecklistIf you are unable to produce output on the M-5900RV, check the following before deci

Operation Manual 6. TroubleshootingM5900RV 49b. Verify that you’ve included all required parameters in the data stream. c. Verify the following:• You

vContents1. Specifications ... 72. Introduction ...

50 M5900RV6. Troubleshooting Operation Manual6.4 Troubleshooting the RS232C (Serial) Interface1. Is the RS232C Serial cable connected securely to your

Operation Manual 6. TroubleshootingM5900RV 516.5 Error SignalsLCD MESSAGEAUDIBLE BEEPERROR CONDITIONTO CLEARMachine Error 1 Long Machine Error Switch

52 M5900RV6. Troubleshooting Operation Manual6.6 Print Quality ProblemsJ The suggested actions may be carried out by the end-user.@ The suggested acti

Operation Manual 6. TroubleshootingM5900RV 53No Printed ImagePrint head not connected Verify print head connector fully seated at head and main PCB JL

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Operation Manual 7. Cleaning and MaintenanceM5900RV 557. Cleaning and MaintenanceProper handlingThe print head contains a precise printing surface th

56 M5900RV7. Cleaning and Maintenance Operation Manual7.1 Cleaning the Print Head and Platen7.1.1 Cleaning the Print Head using Print Head Cleaner1. S

Operation Manual 7. Cleaning and MaintenanceM5900RV 577.1.2 Cleaning the Print Head using the Lapping Film1. Switch off the power to the printer.2. P

58 M5900RV7. Cleaning and Maintenance Operation Manual7.2 Cleaning the Platen and Label Guides1. Switch off the power to the printer and open the cove

Operation Manual 7. Cleaning and MaintenanceM5900RV 597.3 Cleaning the SensorsThere are two sensors that are used to control the positioning of the l

vi6.6 Print Quality Problems ... 527. Cleaning and Maintenance ...

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Operation Manual AppendixM5900RV 61Appendix

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Operation Manual 1. SpecificationsM5900RV 71. SpecificationsPrint Method Direct Thermal Print Mode Batch, Tear-Off, Cutter, DispenserFont Type U (5x9

8 M5900RV1. Specifications Operation ManualCPU RISC 32bit x 1Memory Capacity Program ROM : 512K byte x 1, Masked Font ROM : 512K byte x 1D-RAM : 2M By

Operation Manual 1. SpecificationsM5900RV 9Sato Standard LabelBatch Size Width : 37 ~ 128 mm (40 ~ 131 mm including backing paper)Length : 25 ~ 356 m