SATO CG4 Series Instruction Manual Page 60
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Section 5: Cleaning and Maintenance
Page 5-4 CG4 Series Operator Manual
5.4 EASY REPLACEMENT OF PARTS
It is easy to replace the print head and platen roller of the CG4 Series printer.
The one-touch, tool-less print head release mechanism enables the print head to be quickly and easily
replaced. The platen roller can be replaced without the need to use any tools.
5.4.1 Releasing/ Replacing the Print Head
The print head on the printer is a user-replaceable item. If it becomes damaged for any reason, it can be
easily removed and replaced. Contact your local SATO representative for information on obtaining a new print
head.
For CG412 DT and CG418 DT Direct Thermal printer
1.
Make sure the printer is turned off, and remove the power
cable.
2.
Lift the Top Cover.
3.
While pressing and hold down the top portion of the print
head assembly (see arrow ), slide the side tab ()
downward to unlock the print head assembly. Shift the print
head assembly to the right and pull the whole print head
assembly downward.
4.
The cable connectors (circled) at the rear of the print
head is now exposed. Pull the print head downward, then
gently disconnect the defective print head from the cable
connectors.
5.
Carefully connect the cable connectors to a replacement
print head. The white cable should be connected to the
left connector while black cable should be connected to
the right connector. The connectors are keyed so that they
can only be inserted in the correct orientation.
Caution:
While handling the print head, be careful not to scratch the
printing surface of the print head. Scratching the surface
will cause permanent and irreparable damage that is not
covered by the warranty!
6.
Insert the left shaft of the new print head assembly into
the hole beside the triangular symbol on the left side of
printer. (see circled area).
Caution
• Static electricity can result in component damage. Observe appropriate grouping procedures
when replacing any components.
• Wear protective gloves to avoid contaminating the sensitive print head surface.
Print head
assembly
2
1
3
1
2
- Operator Manual 1
- SATO America, Inc 2
- Safety Precautions 3
- Select a Safe Location 5
- Power Supply 5
- Table of Contents 7
- INTRODUCTION 9
- 1.2.1 Included Accessories 10
- 1.3 PARTS IDENTIFICATION 11
- Back view 12
- Section 1: Introduction 14
- INSTALLATION 15
- 2.2 MEDIA SELECTION 16
- 2.1 SITE LOCATION 16
- 2.3 LOADING LABELS 17
- 2.3 LOADING LABELS (cont’d) 18
- Roll media (Face-in) 20
- Roll media (Face-out) 20
- Fan-fold media 20
- (Printed side face up) 20
- Ribbon unit 21
- Ribbon route 23
- 2.5 CONNECTIONS 24
- 2.5 CONNECTIONS (cont’d) 27
- 2.5.5 Turning On the Power 27
- 2.5.6 Turning Off the Power 27
- Section 2: Installation 28
- OPERATION AND CONFIGURATION 29
- 3.1 OPERATOR PANEL 30
- 3.2 OPERATING MODES 31
- 3.3 USER TEST PRINT MODE 32
- Offset value (Vertical and 33
- Pitch offset value ±099 DOT 33
- 3.4 FACTORY TEST PRINT MODE 36
- Base reference correction 38
- 3.5 OPERATION SETTING MODE 39
- OPERATION SETTING MODE 40
- 3.6 PROGRAM DOWNLOAD MODE 41
- 3.6.1 Firmware Download 42
- 3.7 FONT DOWNLOAD MODE 43
- 3.8 DEFAULT SETTING MODE 44
- 3.9 HEX DUMP MODE 45
- TROUBLESHOOTING 49
- Incorrect 50
- Download 50
- TROUBLESHOOTING TABLE 52
- LIGHT PRINT IMAGES 53
- UNEVEN PRINT DARKNESS 53
- SMEARED PRINT IMAGES 53
- MEANDERING MEDIA 53
- CHK TROUBLESHOOTING STEP 54
- 4.4.1 Hex Dump 55
- 4.4.2 Test label printing 55
- Section 4: Troubleshooting 56
- CLEANING AND MAINTENANCE 57
- I-Mark and Gap 59
- Media guide 59
- 5.4 EASY REPLACEMENT OF PARTS 60
- Fulcrum shaft 62
- Circular 62
- 5.5 ADJUSTING PRINT QUALITY 63
- GENERAL SPECIFICATIONS 65
- PHYSICAL CHARACTERISTICS 65
- POWER SUPPLY (AC ADAPTER) 65
- MODEL NAME 66
- BARCODE CAPABILITIES 69
- STANDARD FUNCTIONS 69
- HARDWARE AND RELATED 70
- REGULATORY COMPLIANCE 70
- CUTTER SPECIFICATIONS 71
- DISPENSER SPECIFICATIONS 71
- INTERFACE SPECIFICATIONS 73
- 7.2 RS232C SERIAL INTERFACE 74
- 7.2.2 Ready/Busy 76
- 7.2.3 X-ON/X-OFF 77
- 7.3.2 Pin Assignments 79
- 7.3.3 Input/Output Signals 80
- 7.4.2 Pin Assignments 81
- 7.4.3 Host Computer Settings 82
- 7.5.2 Software Specifications 84
- 7.5.3 TCP/IP Specifications 85
- 7.5.4 LPD Specifications 85
- 7.5.5 FTP Specifications 85
- 7.5.6 TELNET Specifications 86
- 7.5.7 Setting/Displayed Items 86
- APPENDIX 89
- 8.1.2 Cut position Adjustment 90
- Label output 92
- 8.4 OPERATION MODE SELECTION 94
- Continuous Mode 95
- Tear off Mode 95
- Cutter Mode 95
- Dispenser Mode 96
- Linerless (Non Sepa) Mode 96
- Base reference 97
- 8.7 PAPER END 98
- Feeds 50mm 99
- 8.7.2 Fanfold Label End 99
- Section 8: Appendix 100
- SATO GROUP OF COMPANIES 101
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