SATO CG4 Series Instruction Manual Page 9
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Section 1: Introduction
CG4 Series Operator Manual Page 1-1
INTRODUCTION
Thank you for your investment in this SATO printer product.
This Operators Manual contains the basic information about the installation, setup, configuration, operation
and maintenance of the printer.
A total of eight topics are covered herein, and they are organized as follows:
Section 1: Introduction
Section 2: Installation
Section 3: Operation and Configuration
Section 4: Troubleshooting
Section 5: Cleaning and Maintenance
Section 6: General Specifications
Section 7: Interface Specifications
Section 8: Appendix
It is recommended that you read carefully and become familiar with each section before installing and
maintaining the printer. Refer to the Table Of Contents at the front of this manual to search for the relevant
information needed. All page numbers in this manual consist of a section number followed by the page
number within the stated section.
This section assists you in unpacking the printer from the shipping container. You will also be guided through
a familiarization tour of the main parts and controls.
The following information is provided herein:
• Features of the printer
• Unpacking
• Parts Identification
1.1 FEATURES OF THE PRINTER
The CG4 Series is 4 inch Compact Desktop printer (Thermal Transfer or Direct Thermal). With a 32-bit RISC
CPU, 4 ips print speed, and 4MB Flash Memory, the CG4 Series is an economical printer with numerous
features making it suitable for a wide range of applications. The key features of the CG4 Series are:
• High Print Resolution with crisp printing quality (203dpi or 305dpi)
• Multiple Interface
• Cutter and Dispenser Printer Options
• Linerless Label Support
• Easy Media Loading
• Standalone Capability using Keypad
• Tool-less changing of print head and platen roller for easier maintenance
• Codepage Support and Emulations
• Safety Top Cover Latch
• Distinctive Chassis color
- Operator Manual 1
- SATO America, Inc 2
- Safety Precautions 3
- Select a Safe Location 5
- Power Supply 5
- Table of Contents 7
- INTRODUCTION 9
- 1.2.1 Included Accessories 10
- 1.3 PARTS IDENTIFICATION 11
- Back view 12
- Section 1: Introduction 14
- INSTALLATION 15
- 2.2 MEDIA SELECTION 16
- 2.1 SITE LOCATION 16
- 2.3 LOADING LABELS 17
- 2.3 LOADING LABELS (cont’d) 18
- Roll media (Face-in) 20
- Roll media (Face-out) 20
- Fan-fold media 20
- (Printed side face up) 20
- Ribbon unit 21
- Ribbon route 23
- 2.5 CONNECTIONS 24
- 2.5 CONNECTIONS (cont’d) 27
- 2.5.5 Turning On the Power 27
- 2.5.6 Turning Off the Power 27
- Section 2: Installation 28
- OPERATION AND CONFIGURATION 29
- 3.1 OPERATOR PANEL 30
- 3.2 OPERATING MODES 31
- 3.3 USER TEST PRINT MODE 32
- Offset value (Vertical and 33
- Pitch offset value ±099 DOT 33
- 3.4 FACTORY TEST PRINT MODE 36
- Base reference correction 38
- 3.5 OPERATION SETTING MODE 39
- OPERATION SETTING MODE 40
- 3.6 PROGRAM DOWNLOAD MODE 41
- 3.6.1 Firmware Download 42
- 3.7 FONT DOWNLOAD MODE 43
- 3.8 DEFAULT SETTING MODE 44
- 3.9 HEX DUMP MODE 45
- TROUBLESHOOTING 49
- Incorrect 50
- Download 50
- TROUBLESHOOTING TABLE 52
- LIGHT PRINT IMAGES 53
- UNEVEN PRINT DARKNESS 53
- SMEARED PRINT IMAGES 53
- MEANDERING MEDIA 53
- CHK TROUBLESHOOTING STEP 54
- 4.4.1 Hex Dump 55
- 4.4.2 Test label printing 55
- Section 4: Troubleshooting 56
- CLEANING AND MAINTENANCE 57
- I-Mark and Gap 59
- Media guide 59
- 5.4 EASY REPLACEMENT OF PARTS 60
- Fulcrum shaft 62
- Circular 62
- 5.5 ADJUSTING PRINT QUALITY 63
- GENERAL SPECIFICATIONS 65
- PHYSICAL CHARACTERISTICS 65
- POWER SUPPLY (AC ADAPTER) 65
- MODEL NAME 66
- BARCODE CAPABILITIES 69
- STANDARD FUNCTIONS 69
- HARDWARE AND RELATED 70
- REGULATORY COMPLIANCE 70
- CUTTER SPECIFICATIONS 71
- DISPENSER SPECIFICATIONS 71
- INTERFACE SPECIFICATIONS 73
- 7.2 RS232C SERIAL INTERFACE 74
- 7.2.2 Ready/Busy 76
- 7.2.3 X-ON/X-OFF 77
- 7.3.2 Pin Assignments 79
- 7.3.3 Input/Output Signals 80
- 7.4.2 Pin Assignments 81
- 7.4.3 Host Computer Settings 82
- 7.5.2 Software Specifications 84
- 7.5.3 TCP/IP Specifications 85
- 7.5.4 LPD Specifications 85
- 7.5.5 FTP Specifications 85
- 7.5.6 TELNET Specifications 86
- 7.5.7 Setting/Displayed Items 86
- APPENDIX 89
- 8.1.2 Cut position Adjustment 90
- Label output 92
- 8.4 OPERATION MODE SELECTION 94
- Continuous Mode 95
- Tear off Mode 95
- Cutter Mode 95
- Dispenser Mode 96
- Linerless (Non Sepa) Mode 96
- Base reference 97
- 8.7 PAPER END 98
- Feeds 50mm 99
- 8.7.2 Fanfold Label End 99
- Section 8: Appendix 100
- SATO GROUP OF COMPANIES 101
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