SATO TH208 Instruction Manual Page 111
- Page / 160
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Section 5: Troubleshooting
TH2 Series Operator Manual Page 5-3
5.1 ERROR SIGNAL TROUBLESHOOTING (Cont’d)
Error
code
ERROR DISPLAY ERROR CONDITION CORRECTIVE ACTION
4524
Gap too long 1) The gap is longer than 15 mm.
2) Gap sensor not properly calibrated.
To clear error: Perform corrective action
and press enter
to continue.
1) Use media according to specification.
2) Calibrate sensor.
4526
Out of paper 1) The printer runs out of media during
printing.
2) If no media is loaded before attempt-
ing to print.
To clear error: Perform corrective action
and press enter
to continue.
Note:
If the printer runs out of media during printing
a label, that label, if not finalized, will be re-
printed when new media is loaded, cover is
closed and printing is resumed. Before
resume, feed one blank label to adjust media
position.
1) Load new media.
2) Load media
4527
Head error 1) One or more broken dots are detected.
To clear error: If print head has been
changed, printer and print job must be re-
started.
Note:
If not printing barcodes, head error may not
be considered serious. Turn off HEAD
CHECK to avoid unnecessary reminders.
1) Turn off the printer and change print
head if head error is considered seri-
ous.
4529
Cutter error Cutter error (does not start)
1) The connection to the cutter motor is
broken.
2) The cutter motor is broken.
To clear error: Perform corrective action
and press enter
to continue.
1) Check the cutter cables and connec-
tors.
2) Replace the cutter.
4530
Cutter error Cutter error (stuck)
1) The media is too thick.
2) The cutter blade is jammed due to res-
idues of media and media adhesive.
3) The cutter is worn out.
To clear error: Perform corrective action
and press enter
to continue.
1) Check media thickness according to
specification.
2) Clean the cutter
3) Replace the cutter.
- Operator Manual 1
- Safety Precautions 3
- Select a Safe Location 5
- Power Supply 5
- TABLE OF CONTENTS 6
- INTRODUCTION 9
- 1.1 FEATURES OF THE PRINTER 10
- 1.2 UNPACKING 10
- 1.3 PARTS IDENTIFICATION 11
- Back view 13
- INSTALLATION 15
- 2.1 SITE LOCATION 16
- 2.2 MEDIA SELECTION 16
- 2.3 LOADING MEDIA 17
- Media guides 18
- 2.4 CONNECTIONS 21
- 2.4 CONNECTIONS (cont’d) 23
- 2.4.4 Turning On the Power 23
- 2.4.5 Turning Off the Power 23
- DC input 25
- AC adapter 25
- Battery pack 25
- Terminal side 25
- OPERATION AND CONFIGURATION 27
- 3.1 OPERATOR PANEL 28
- 3.1 OPERATOR PANEL (Cont’d) 29
- 3.2 OPERATING MODES 34
- 3.2 OPERATING MODES (Cont’d) 35
- 3.3 PRINT MENU 36
- 3.3 PRINT MENU (Cont’d) 37
- 3.4 MAIN MENU 40
- 3.5 SETTINGS MENU 40
- 3.6 APPLICATION MENU 41
- 3.6 APPLICATION MENU (Cont’d) 42
- 3.6.2 To edit the FIELD menu 44
- 1.truetype 55
- 2.bitmap 55
- 3.6.12 To edit the F1 menu 64
- 3.7 PRINTER SETUP MENU 66
- To be continued on the 73
- Continued from the 74
- and its unit 78
- TEST LABELS - Pattern 84
- TEST LABELS - Factory 84
- 3.8 ADVANCED SETUP MENU 96
- 3.9 F1 SHORTCUTS MENU 100
- CLEANING AND MAINTENANCE 103
- I-Mark and 104
- Gap sensor 104
- Dispensing sensor 105
- 4.4 EASY REPLACEMENT OF PARTS 106
- Gear cover 107
- Screws x 2 107
- Dispensing 107
- TROUBLESHOOTING 109
- 5.1.2 Error Message 110
- Section 5: Troubleshooting 111
- TROUBLESHOOTING TABLE 113
- LAN ETHERNET INTERFACE 115
- WIRELESS LAN INTERFACE 115
- 5.4.1 Hex Dump 116
- 5.4.2 Test label printing 116
- BASIC SPECIFICATIONS 117
- CHARACTER FONT CAPABILITIES 119
- REGULATORY COMPLIANCE 121
- CUTTER KIT SPECIFICATIONS 122
- BATTERY SPECIFICATIONS 122
- INTERFACE SPECIFICATIONS 125
- 7.2.2 Pin Assignments 126
- 7.3.3 Software Specifications 129
- 7.3.4 TCP/IP Specifications 129
- 7.3.5 Setting/Displayed Items 130
- 7.3.6 Wireless LAN Setting 130
- APPENDIX 135
- Figure 1 136
- Cut prohibited zone 136
- (1mm, 0.04”) 136
- Perforated line 136
- 8.1.3 Cutter replacement 137
- 8.3 OPERATION MODE SELECTION 138
- 8.3.2 Tear Off Mode 139
- 8.3.3 Dispensing Mode 140
- 8.3.4 Cutter Mode 142
- 8.3.4 Cutter Mode (cont’d) 143
- 8.3.5 Linerless Cutter Mode 144
- 8.3.6 Journal Mode 145
- 8.3.7 Tear Off Journal Mode 146
- 8.4.8 Cutter Journal Mode 147
- 8.4 BASE REFERENCE POINT 150
- 8.5 ADJUSTMENTS 151
- Section 8: Appendix 152
- LICENSE AGREEMENTS 153
- SATO fonts: 155
- LuaSocket 2.0.2 license: 156
- Bitlib: 157
- BSD (strftime): 157
- Section 8: License Agreements 158
- SATO GROUP OF COMPANIES 159
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