SATO CL608VA Operator's Manual Page 193
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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USING THE RS232C (SERIAL) INTERFACE
1. Is the RS232C Serial cable connected securely to your serial port on the PC
(DB- 25S Male) and to the RS232C connector on the printer?
WARNING: Never connect or disconnect interface cables (or use a switch box)
with power applied to either the printer or the host. This may cause damage
to the interface circuitry and is not covered by warranty.
2. Is the cable defective? At the very least, you should be using a “Null Modem
Cable,” which crosses pins in a specific manner. This should enable your
printer to print. But we recommend that you eventually use a cable built
to specifications as described in Section 5: Interface Specifications.
3. Check for obvious errors in the data stream. Remember that all print jobs
for serial data must be framed by an STX and ETX. Again, see Section 5 if
necessary.
4. If after sending your job to the printer, it only “beeps” (or displays a
Framing Error message on the LCD panel) indicating a “framing error”
message, you may have a configuration problem. There may be some
inconsistencies with the Baud Rate, Parity, Data Bits, or Stop Bits in
relation to your host computer. If you are confused as to what the printer’s
current RS232 settings are, you may choose the SATO defaults (all DIP
switches in the OFF position) to achieve 9600 baud, no parity, 8 databits,
and 1 stop bit.
5. If you still are unable to get printer output, try the Hex Dump as described
in Step 5 under the Centronics Interface troubleshooting. In this case, the
printer monitors its RS232C interface for incoming data.
6. From the Hex Dump, if you are seeing extra 0D 0A (CR and LF) characters,
and are using BASIC, refer to the beginning of the Command Code
section. It provides hints for writing a SATO program in BASIC.
Section 6. Troubleshooting
SATOCLSeriesPrinters9001035Rev.EPage6-3
- CL Series 1
- Thermal Transfer Printers 1
- TABLE OF CONTENTS 5
- PRINTER OVERVIEW 11
- SECTION 1 11
- Section 1. Printer Overview 12
- CHARACTER FONTS 14
- BAR CODES 15
- PHYSICAL 16
- OPTIONAL ACCESSORIES 17
- SECTION 2 19
- SETTING UP THE PRINTER 21
- LINE LABEL RIBBON ERRORPOWER 30
- PITCHOFFSETPRINT 32
- REAR PANEL CL608 and CL612 34
- REAR PANEL CL408 and CL412 35
- SATO DEFAULT 42
- COMPLETED 42
- POWER ON 43
- Receive Buffer 43
- Hex Dump Label 43
- Print Buffer 43
- PRINT SPEED 45
- ADVANCED MODE 47
- VERT. OFFSET 48
- HOR. DIRECTION 48
- HOR. OFFSET 49
- GAP (X.XV) 50
- INPUT (X 50
- Label Only Eye Mark 51
- Less than 1.0V 2.5V to 3.5V 51
- CALENDAR ENABLED 52
- CALENDAR 52
- 01/01/01 01:01 52
- USER TEST PRINT 55
- LARGE SMALL 55
- PRINT SIZE 55
- to correctly position the 58
- Moved with 58
- Label Feed Direction 58
- SECTION 3 61
- CLEANING AND MAINTENANCE 61
- Sensors located beneath 65
- Label Hold-Down 65
- Assembly 65
- PROCEDURES CL408 and CL412 67
- Print Head 68
- Label Sensor Unit 70
- SECTION 4 71
- PROGRAMMING 71
- USING BASIC 72
- THE PRINT AREA 74
- Table 4.1, Print Area 75
- SATOSATO 78
- COMMAND DEFAULT SETTINGS 79
- COMMAND CODES 80
- Bar Codes 81
- Input to Printer <ESC>A 82
- Printer Output 83
- UCC-128 Without Incrementing 84
- With Incrementing 84
- Bar Codes, Expansion 86
- Bar Codes, Variable Ratio 87
- Base Reference Point 89
- Characters, Custom-Designed 91
- Character Expansion 93
- Character, Fixed Spacing 95
- Character Pitch 96
- <ESC>* 99
- Continuous Forms Printing 100
- Copy Image Area 101
- Cutter Command 103
- CL408 CL608 CL412 CL612 105
- Font, Vector 106
- Fonts WB, WL, XB & XL 108
- Form Feed 110
- Form Overlay, Recall 111
- Form Overlay, Store 112
- Graphics, Custom 113
- Graphics, PCX 115
- Job ID Store 116
- Journal Print 117
- Lines and Boxes 118
- Line Feed 120
- Mirror Image 122
- Mirrored Area 123
- Off-Line 124
- Print Darkness 126
- Print Length, Expanded 127
- Print Position 129
- Print Quantity 131
- Print Speed 132
- Repeat Label 133
- Replace Data (Partial Edit) 134
- Reverse Image 136
- Sequential Numbering 142
- <ESC>A 143
- <ESC>Q50 143
- <ESC>Z 143
- Start/Stop Label 144
- Calendar Option Commands 145
- Calendar Increment 146
- Calendar Print 148
- Calendar Set 150
- Memory Card Option Commands 151
- Memory Card Function 152
- Clear Card Memory 152
- Expand Memory Area 153
- Fonts, TrueType Recall 155
- Fonts, TrueType Store 156
- Format/Field Recall 157
- Format/Field Store 158
- Graphics, Custom Recall 159
- Graphics, Custom Store 160
- Graphics, PCX Recall 162
- Graphics, PCX Store 163
- Initialize 164
- Slot Select 165
- Custom Protocol Command Codes 167
- Download 167
- Two-Dimensional Symbols 169
- Two-Dimensional Bar Codes 170
- Data Matrix, Data Format 170
- Data Matrix, Print Data 172
- Maxicode 175
- SECTION 5 179
- INTERFACE SPECIFICATIONS 179
- THE RECEIVE BUFFER 180
- RS232C SERIAL INTERFACE 181
- RS232C Interface Signals 182
- Centronics interface 187
- (Not on CL408 or CL412) 188
- EXTERNAL OUTPUT SIGNAL TYPES 189
- SECTION 6 191
- TROUBLESHOOTING 191
- ERROR SIGNALS CL608 and CL612 194
- ERROR SIGNALS CL408 and CL412 195
- Section 6. Troubleshooting 196
- APPENDIX A 197
- COMMAND CODE QUICK REFERENCE 197
- CL408 CL412 CL608 CL612 201
- APPENDIX B 209
- BAR CODE SPECIFICATIONS 209
- <ESC>BD0bbcccd (data) d 210
- UPC-A/EAN-13 213
- ODD 024680 214
- EVEN 13579CD 214
- Industrial Two of Five 216
- Matrix Two of Five 217
- Code 128 218
- Example Without incrementing 224
- With incrementing 224
- Data Matrix 226
- Character Set 227
- CODE 128 CHARACTER TABLE 230
- Code 128 Character Table 231
- APPENDIX C 233
- CUSTOM GRAPHICS EXAMPLE 236
- PCX GRAPHICS EXAMPLE 240
- APPENDIX D 241
- LABEL CUTTER ALL MODELS 242
- CALENDAR ALL MODELS 249
- INTERFACE CARD ALL MODELS 249
- Appendix D: Optional Features 250
- APPENDIX E 251
- CUSTOM PROTOCOL COMMAND CODES 251
- ALT PROTOCOL 252
- DEFAULT COMPLETE 252
- USER DOWNLOAD 252
- APPENDIX F: 255
- LABEL WIZARD SUPPORT 255
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