SATO TG312 Instruction Manual Page 10
- Page / 152
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Section 1: Introduction
Page 1-2 TG3 Series Operator Manual
1.1 FEATURES OF THE PRINTER
The SATO TG3 Series printers (Thermal Transfer or Direct Thermal) are complete, high-performance labeling
systems designed specifically for printing tags and labels.
The key features of the TG3 Series are:
• High Printing Speed and Throughput (32-bit RISC CPU (100MHz), Up to 10 ips print speed)
• Large Internal Memory Size (8MB Flash-ROM)
• Plug-in Interface Cards (Parallel IEEE1284, LAN, Wireless LAN, USB or the high speed RS-232C
interface can be selected)
• Thick Tags Supported (Up to 0.33mm thick)
• Print, Cut and Stack Operation
• Batch Separation Function
• Wide Range of Media Types Supported
• Large Media Roll Supported
• Large and Energy Efficient LCD Display
• Easy and More User-Friendly Operation
• HF and UHF RFID Support
• Coreless Ribbon Spindle
• Standalone Capability using SEMBL or SATO Keypad
• European and Asian Codepages
1.2 UNPACKING
When unpacking the printer, take note of the following:
1. The box should stay right-side up. Lift the printer out of the box carefully.
2. Remove all the packaging from the printer.
3. Remove the accessory items from their protective containers.
4. Set the printer on a solid, flat surface. Inspect the shipping container and printer for any sign of damage
that may have occurred during shipping. Please note that SATO shall hold no liability of any damage of any
kind sustained during shipping of the product.
Notes:
• If the printer has been stored in the cold, allow it to reach room temperature before turning it on.
• Please do not discard the original packaging box and cushioning material after installing the printer. They
may be needed in future, if the printer needs to be shipped for repairs.
1.2.1 Included Accessories
After unpacking the printer, verify that you have the following materials:
User Documents
(Quick Guide, Warranty, etc)
* The shape of the power plug may vary, depending on the location where it was purchased.
Power plug*
Bosses and securing screws
- Operator Manual 1
- Safety Precautions 3
- Select a Safe Location 5
- Power Supply 5
- TABLE OF CONTENTS 6
- Troubleshooting 5 - 1 7
- Basic Specifications 6 - 1 7
- Appendix 8 - 1 8
- Sato Group of Companies 9 - 1 8
- INTRODUCTION 9
- 1.1 FEATURES OF THE PRINTER 10
- 1.2 UNPACKING 10
- 1.3 PARTS IDENTIFICATION 11
- Back view 12
- INSTALLATION 15
- 2.1 SITE LOCATION 16
- 2.2 MEDIA SELECTION 16
- 2.3 LOADING MEDIA 17
- 2.3 LOADING MEDIA (cont’d) 18
- 2.4 MEDIA TYPE SELECTION 20
- 2.5 CUTTER SENSOR ADJUSTMENT 21
- 2.6 LOADING THE CARBON RIBBON 22
- 2.7 REMOVE THE CARBON RIBBON 24
- 2.8 BASIC CONNECTIONS 25
- terminal on 27
- 2.9 LCD POWER SAVING MODE 29
- Section 2: Installation 30
- OPERATION AND CONFIGURATION 31
- FUNCTION 32
- 3.1 OPERATOR PANEL (Cont’d) 33
- 3.2 OPERATING MODES 35
- 3.2 OPERATING MODES (Cont’d) 36
- 3.3 ONLINE AND OFFLINE MODES 38
- Offline mode 40
- 3.6 USER MODE 42
- 3.6 USER MODE (Cont’d) 43
- 3.7 INTERFACE MODE 44
- 3.7 INTERFACE MODE (Cont’d) 45
- 3.8 SEMBL MODE 54
- 3.9 ADVANCED MODE 55
- 3.9 ADVANCED MODE (Cont’d) 56
- 3.10 HEX DUMP MODE 60
- 3.11 RFID USER MODE 61
- 3.11 RFID USER MODE (Cont’d) 62
- 3.12 TEST PRINT MODE 65
- 3.12 TEST PRINT MODE (Cont’d) 66
- 3.13 DEFAULT SETTING MODE 68
- Default value 69
- TG308 TG312 69
- Service Mode 71
- RFID Mode 71
- 3.15 SERVICE MODE 72
- 3.15 SERVICE MODE (Cont’d) 73
- 3.16 RFID MODE 80
- 3.16 RFID MODE (Cont’d) 81
- Indication of 82
- Deletion 82
- 3.17 DOWNLOAD MODE (Cont’d) 83
- CLEANING AND MAINTENANCE 85
- Cleaning sheet 87
- 4.4 ADJUSTING PRINT QUALITY 88
- TROUBLESHOOTING 89
- 5.1.1 Error Message 90
- Command information in 94
- 5.1.3 Warning Message 95
- TROUBLESHOOTING TABLE 96
- PARALLEL INTERFACE 98
- RS232 SERIAL INTERFACE 98
- LAN ETHERNET INTERFACE 99
- WIRELESS LAN INTERFACE 99
- Section 5: Troubleshooting 100
- BASIC SPECIFICATIONS 101
- PROCESSING 102
- PRINTER LANGUAGE 102
- CHARACTER FONT CAPABILITIES 103
- HARDWARE AND RELATED 106
- REGULATORY COMPLIANCE 106
- VERSATILE FUNCTIONS 106
- INTERFACE SPECIFICATIONS 111
- 7.2.2 Basic Specifications 113
- 7.2.3 Ready/Busy 114
- 7.2.4 X-ON/X-OFF 115
- 7.3.1 Basic Specifications 116
- 7.3.2 Pin Assignments 117
- TG3 Series Operator Manual 118
- 7.4.1 Basic Specifications 119
- 7.4.2 Pin Assignments 119
- 7.5.1 Basic Specifications 120
- 7.6 WIRELESS LAN ETHERNET 122
- <Important> 123
- 7.7.5 TELNET Specifications 126
- 7.7.6 Setting/Displayed Items 127
- 7.7.7 Wireless LAN Setting 128
- 7.8.1 Basic Specifications 129
- 7.8.2 Pin Assignments 129
- Page 7-20 130
- APPENDIX 131
- 8.1.1 Parts of Stacker Unit 132
- 8.1.2 To install the Stacker 133
- Metal clamp 134
- First spindle 134
- Section 8: Appendix 135
- Page 8-5 135
- 8.5 BASE REFERENCE POINT 136
- +/-99dot for each media 137
- Item Default value 139
- With cutting motion 141
- 8.7 JUMP HOLE 142
- 8.8 TAG SORTING METHOD 143
- 8.8.2 Separator 144
- Important: 144
- 8.9 PAPER END 145
- Masking 146
- 8.10 RIBBON END 147
- 8.11 RIBBON NEAR END 147
- 8.12 MEDIA SIZE CHECK 147
- 8.13 PERFORATED LINE 148
- Cut prohibited zone 149
- (1mm, 0.04”) 149
- Perforated line 149
- Page 8-20 150
- Page 9-1 151
- SATO GROUP OF COMPANIES 152
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