SATO TG312 Instruction Manual

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Summary of Contents

Page 1 - Operator Manual

For printer model:Operator ManualTG3 SeriesRead this Operator Manual before using this product.Keep this document available for future reference.

Page 2

Section 1: IntroductionPage 1-2 TG3 Series Operator Manual1.1 FEATURES OF THE PRINTERThe SATO TG3 Series printers (Thermal Transfer or Direct Thermal)

Page 3 - Safety Precautions

Section 5: TroubleshootingPage 5-12 TG3 Series Operator ManualThis page is intentionally left blank

Page 4

Section 6: Basic SpecificationsTG3 Series Operator Manual Page 6-1BASIC SPECIFICATIONS6.1 PRINTER BASIC SPECIFICATIONSMODEL NAMETG308 / TG312PHYSICAL

Page 5 - Power Supply

Section 6: Basic SpecificationsPage 6-2 TG3 Series Operator ManualMEDIA (Be sure to use media manufactured or certified by SATO)SizeLabelTagContinuous

Page 6 - TABLE OF CONTENTS

Section 6: Basic SpecificationsTG3 Series Operator Manual Page 6-3INTERFACESInterface Board1) Plug-in Interface board (1 slot)2) EXT (External) connec

Page 7 - Basic Specifications 6 - 1

Section 6: Basic SpecificationsPage 6-4 TG3 Series Operator ManualXS 17 dots W x 17 dots H (Alphanumeric, symbols)XM 24 dots W x 24 dots H (Alphanumer

Page 8 - Sato Group of Companies 9 - 1

Section 6: Basic SpecificationsTG3 Series Operator Manual Page 6-5CHARACTER FONT CAPABILITIESOUTLINE FONTSAlphanumeric characters and symbolsCHARACTER

Page 9 - INTRODUCTION

Section 6: Basic SpecificationsPage 6-6 TG3 Series Operator ManualVERSATILE FUNCTIONS1) Status return function2) Graphics function3) Sequential number

Page 10 - 1.2 UNPACKING

Section 6: Basic SpecificationsTG3 Series Operator Manual Page 6-7Radio StandardsWireless LAN(2.45MHz)FCC15B /FCC15C (USA/Canada)R&TTE (EN300 328

Page 11 - 1.3 PARTS IDENTIFICATION

Section 6: Basic SpecificationsPage 6-8 TG3 Series Operator Manual6.2 OPTIONAL ACCESSORIES SPECIFICATIONSLARGE-SIZED STACKER SPECIFICATIONSModel name

Page 12 - Back view

Section 6: Basic SpecificationsTG3 Series Operator Manual Page 6-9EXTERNAL LABEL REWINDING UNIT SPECIFICATIONSModel name RW-TG3Rewinding length Maximu

Page 13

Section 1: IntroductionTG3 Series Operator Manual Page 1-31.3 PARTS IDENTIFICATION12345Front viewMain coverOpen this cover to load the media and ribbo

Page 14

Section 6: Basic SpecificationsPage 6-10 TG3 Series Operator ManualThis page is intentionally left blank

Page 15 - INSTALLATION

Section 7: Interface SpecificationsTG3 Series Operator Manual Page 7-1INTERFACE SPECIFICATIONSThis section presents the interface types and their spec

Page 16 - 2.2 MEDIA SELECTION

Section 7: Interface SpecificationsPage 7-2 TG3 Series Operator Manual7.2 RS232C HIGH SPEED SERIAL INTERFACE7.2.1 RS-232C Serial Interface Card DIP SW

Page 17 - 2.3 LOADING MEDIA

Section 7: Interface SpecificationsTG3 Series Operator Manual Page 7-37.2 RS232C HIGH SPEED SERIAL INTERFACE (Cont’d)Notes:• Check the setting seal of

Page 18 - 2.3 LOADING MEDIA (cont’d)

Section 7: Interface SpecificationsPage 7-4TG3 Series Operator Manual7.2 RS232C HIGH SPEED SERIAL INTERFACE (Cont’d)7.2.3 Ready/BusyReady / Busy is th

Page 19

Section 7: Interface SpecificationsTG3 Series Operator Manual Page 7-57.2 RS232C HIGH SPEED SERIAL INTERFACE (Cont’d)7.2.4 X-ON/X-OFFThis transmission

Page 20 - 2.4 MEDIA TYPE SELECTION

Section 7: Interface SpecificationsPage 7-6TG3 Series Operator Manual7.3 IEEE 1284 PARALLEL INTERFACEThe IEEE 1284 Interface on the printer complies w

Page 21 - 2.5 CUTTER SENSOR ADJUSTMENT

Section 7: Interface SpecificationsTG3 Series Operator Manual Page 7-77.3 IEEE 1284 PARALLEL INTERFACE (Cont’d)7.3.2 Pin AssignmentsPin assignment of

Page 22 - 2.6 LOADING THE CARBON RIBBON

Section 7: Interface SpecificationsPage 7-8TG3 Series Operator Manual7.3 IEEE 1284 PARALLEL INTERFACE (Cont’d)7.3.3 Input and Output SignalsThe detail

Page 23

Section 7: Interface SpecificationsTG3 Series Operator Manual Page 7-97.4 UNIVERSAL SERIAL BUS (USB) INTERFACEThe Universal Serial Bus (USB) interface

Page 24 - 2.7 REMOVE THE CARBON RIBBON

Section 1: IntroductionPage 1-4 TG3 Series Operator Manual1.3 PARTS IDENTIFICATION (cont’d)7689Back viewInterface slotOptional interface slot for conn

Page 25 - 2.8 BASIC CONNECTIONS

Section 7: Interface SpecificationsPage 7-10TG3 Series Operator Manual7.5 LOCAL AREA NETWORK (LAN) ETHERNETA Local Area Network (LAN) interface is an

Page 26

Section 7: Interface SpecificationsTG3 Series Operator Manual Page 7-117.5 LOCAL AREA NETWORK (LAN) ETHERNET (Cont’d)7.5.1 Basic Specifications (Cont’

Page 27 - terminal on

Section 7: Interface SpecificationsPage 7-12TG3 Series Operator Manual7.6 WIRELESS LAN ETHERNET7.6.1 Basic Specifications Interface connectorCable typ

Page 28

Section 7: Interface SpecificationsTG3 Series Operator Manual Page 7-137.6 WIRELESS LAN ETHERNET (Cont’d)7.6.1 Basic Specifications (Cont’d) DSW DSW i

Page 29 - 2.9 LCD POWER SAVING MODE

Section 7: Interface SpecificationsPage 7-14TG3 Series Operator Manual7.6 WIRELESS LAN ETHERNET (Cont’d)7.6.1 Basic Specifications (Cont’d) Wireless a

Page 30 - Section 2: Installation

Section 7: Interface SpecificationsTG3 Series Operator Manual Page 7-157.7 LAN AND WIRELESS LAN ETHERNET SPECIFICATIONS7.7.1 Software SpecificationsPr

Page 31 - OPERATION AND CONFIGURATION

Section 7: Interface SpecificationsPage 7-16TG3 Series Operator Manual7.7 LAN AND WIRELESS LAN ETHERNET SPECIFICATIONS (Cont’d)7.7.5 TELNET Specificat

Page 32 - FUNCTION

Section 7: Interface SpecificationsTG3 Series Operator Manual Page 7-177.7 LAN AND WIRELESS LAN ETHERNET SPECIFICATIONS (Cont’d)7.7.6 Setting/Displaye

Page 33 - 3.1 OPERATOR PANEL (Cont’d)

Section 7: Interface SpecificationsPage 7-18TG3 Series Operator Manual7.7 LAN AND WIRELESS LAN ETHERNET SPECIFICATIONS (Cont’d)7.7.7 Wireless LAN Sett

Page 34

Section 7: Interface SpecificationsTG3 Series Operator Manual Page 7-197.8 EXTERNAL SIGNAL INTERFACE (EXT) (Cont'd)7.8.1 Basic Specifications7.8.

Page 35 - 3.2 OPERATING MODES

Section 1: IntroductionTG3 Series Operator Manual Page 1-51.3 PARTS IDENTIFICATION (cont’d)151314101112Internal view when Main cover is opened (Front

Page 36 - 3.2 OPERATING MODES (Cont’d)

Section 7: Interface SpecificationsPage 7-20TG3 Series Operator ManualThis page is intentionally left blank

Page 37

Section 8: AppendixTG3 Series Operator Manual Page 8-1APPENDIXThe following information is provided:• 8.1 Optional Accessories - Stacker• 8.2 Optional

Page 38 - 3.3 ONLINE AND OFFLINE MODES

Section 8: AppendixPage 8-2TG3 Series Operator Manual8.1 OPTIONAL ACCESSORIES - STACKERThe Integrated Stacker option can stack up to 500 tags at the m

Page 39

Section 8: AppendixTG3 Series Operator Manual Page 8-38.1 OPTIONAL ACCESSORIES - STACKER (Cont’d)8.1.2 To install the Stacker1. Position the Stacker w

Page 40 - Offline mode

Section 8: AppendixPage 8-4TG3 Series Operator Manual8.2 OPTIONAL ACCESSORIES - LABEL REWINDERThe rewinder is an external unit that allows for labels

Page 41

Section 8: AppendixTG3 Series Operator Manual Page 8-58.4 POSITIONS OF SENSORS AND OPTIONSOnly center hole sensor and Gap sensor are in common use. Th

Page 42 - 3.6 USER MODE

Section 8: AppendixPage 8-6TG3 Series Operator Manual8.5 BASE REFERENCE POINTThe base reference point is the point at which one determines the print a

Page 43 - 3.6 USER MODE (Cont’d)

Section 8: AppendixTG3 Series Operator Manual Page 8-78.6 OFFSET POSITION ADJUSTMENTThe offset function (print, cut and backfeed) of the printer are a

Page 44 - 3.7 INTERFACE MODE

Section 8: AppendixPage 8-8TG3 Series Operator Manual8.5 OFFSET POSITION ADJUSTMENT (Cont’d) * The value in parantheses( ) is for TG312 (12dots/mm) pr

Page 45 - 3.7 INTERFACE MODE (Cont’d)

Section 8: AppendixTG3 Series Operator Manual Page 8-98.5 OFFSET POSITION ADJUSTMENT (Cont’d)8.5.3 Adjustment of Backfeed DistanceThe backfeed offset

Page 46

Section 1: IntroductionPage 1-6 TG3 Series Operator Manual1.3 PARTS IDENTIFICATION (cont’d)22192116171820Internal view when Main cover is opened (Back

Page 47

Section 8: AppendixPage 8-10TG3 Series Operator Manual8.5 OFFSET POSITION ADJUSTMENT (Cont’d)8.5.4 Adjustment of Media Feeding PositionA feeding error

Page 48

Section 8: AppendixTG3 Series Operator Manual Page 8-118.6 SHIFTING MOTION OF BASE REFERENCE POINTThis is the motion to shift the base reference point

Page 49

Section 8: AppendixPage 8-12TG3 Series Operator Manual8.7 JUMP HOLEJump hole indicates the tag (such as center hole, side hole, edge (notch) and I-mar

Page 50

Section 8: AppendixTG3 Series Operator Manual Page 8-138.8 TAG SORTING METHODThere are two different tag sorting methods using a batch separator (mark

Page 51

Section 8: AppendixPage 8-14TG3 Series Operator Manual8.8 TAG SORTING METHOD (Cont’d)8.8.2 SeparatorSeparator is used for the tag (Center hole, Side h

Page 52

Section 8: AppendixTG3 Series Operator Manual Page 8-158.8 TAG SORTING METHOD (Cont’d)8.8.2 Separator (Cont’d)After tag discharging motion, two tags,

Page 53

Section 8: AppendixPage 8-16TG3 Series Operator Manual8.9 PAPER END (Cont’d)8.9.2 Paper End Error DetectionThere are two ways to detect paper end erro

Page 54 - 3.8 SEMBL MODE

Section 8: AppendixTG3 Series Operator Manual Page 8-178.10 RIBBON ENDThe ribbon sensor on the unwinder side detects a ribbon end error. When the tag

Page 55 - 3.9 ADVANCED MODE

Section 8: AppendixPage 8-18TG3 Series Operator Manual8.13 PERFORATED LINESome media have perforated line between or at the center of tags so as to fo

Page 56 - 3.9 ADVANCED MODE (Cont’d)

Section 8: AppendixTG3 Series Operator Manual Page 8-198.14 INFORMATION ON MEDIA WHEN USING CUTTER8.14.1 Cutting of LabelsThe correct cutting position

Page 57

Section 2: InstallationTG3 Series Operator Manual Page 2-1INSTALLATIONThis section assists you in general printer set up and installing consumable med

Page 58

Section 8: AppendixPage 8-20TG3 Series Operator ManualThis page is intentionally left blank

Page 59

Section 9: Sato Group of CompaniesTG3 Series Operator Manual Page 9-1SATO GROUP OF COMPANIES

Page 60 - 3.10 HEX DUMP MODE

SATO GROUP OF COMPANIESAsia Pacific & Oceania RegionSATO ASIA PACIFIC PTE. LTD.438A Alexandra Road #05-01/04, Alexandra Technopark, Singapore 1199

Page 61 - 3.11 RFID USER MODE

Section 2: InstallationPage 2-2 TG3 Series Operator Manual2.1 SITE LOCATIONConsider the following when setting up the printer:•Place the printer on a

Page 62 - 3.11 RFID USER MODE (Cont’d)

Section 2: InstallationTG3 Series Operator Manual Page 2-32.2 MEDIA SELECTION (cont’d)This printer accepts two types of media core sizes, φ 75mm (2.95

Page 63

Section 2: InstallationPage 2-4 TG3 Series Operator Manual2.3 LOADING MEDIA (cont’d)3.If the inner diameter of the roll is 100 mm (4”), attach the sup

Page 64

Section 2: InstallationTG3 Series Operator Manual Page 2-52.3 LOADING MEDIA (cont’d)6.Press the purple Lid Latch lever to open the hinged Lid Latch. T

Page 65 - 3.12 TEST PRINT MODE

NOTE:The printer complies with the requirements in Part 15 of FCC Rules for a Class B Computing Device. Operating the printer in a residential area ma

Page 66 - 3.12 TEST PRINT MODE (Cont’d)

Section 2: InstallationPage 2-6 TG3 Series Operator Manual2.3 LOADING MEDIA (cont’d)Automatic Feeding FunctionThe automatic feeding function automatic

Page 67

Section 2: InstallationTG3 Series Operator Manual Page 2-72.5 CUTTER SENSOR ADJUSTMENTThis adjustment is for R-Corner tag (Notch/Edge), Center-Hole an

Page 68 - 3.13 DEFAULT SETTING MODE

Section 2: InstallationPage 2-8 TG3 Series Operator Manual2.6 LOADING THE CARBON RIBBONThe TG3 series printer enables two types of printing, Thermal t

Page 69 - TG308 TG312

Section 2: InstallationTG3 Series Operator Manual Page 2-92.6 LOADING THE CARBON RIBBON (cont’d)4.From the ribbon supply spindle, pass the carbon ribb

Page 70

Section 2: InstallationPage 2-10 TG3 Series Operator Manual2.7 REMOVE THE CARBON RIBBONAfter the carbon ribbon has used up to the end of the roll, rem

Page 71 - RFID Mode

Section 2: InstallationTG3 Series Operator Manual Page 2-112.8 BASIC CONNECTIONS This section explains the power cable and interface cable connection

Page 72 - 3.15 SERVICE MODE

Section 2: InstallationPage 2-12 TG3 Series Operator Manual2.8 BASIC CONNECTIONS (cont’d)2.8.2 To Configure the Connected InterfaceAfter connection, y

Page 73 - 3.15 SERVICE MODE (Cont’d)

Section 2: InstallationTG3 Series Operator Manual Page 2-132.8 BASIC CONNECTIONS (cont’d)2.8.3 Connecting the Power Cable1.Connect the power cable to

Page 74

Section 2: InstallationPage 2-14 TG3 Series Operator Manual2.8 BASIC CONNECTIONS (cont’d)2.8.4 Turning On the PowerTurn on the power switch located on

Page 75

Section 2: InstallationTG3 Series Operator Manual Page 2-152.9 LCD POWER SAVING MODEThe LCD backlight is turned off for power saving when the printer

Page 76

Safety PrecautionsTG3 Series Operator Manual Page iSafety PrecautionsPlease read the following information carefully before installing and using the p

Page 77

Section 2: InstallationPage 2-16 TG3 Series Operator ManualThis page is intentionally left blank

Page 78

Section 3: Configuration and OperationTG3 Series Operator Manual Page 3-1OPERATION AND CONFIGURATIONBefore using the printer, it is best to read this

Page 79

Section 3: Configuration and OperationPage 3-2 TG3 Series Operator Manual3.1 OPERATOR PANELThe operator panel locate on the side consist of three LED

Page 80 - 3.16 RFID MODE

Section 3: Configuration and OperationTG3 Series Operator Manual Page 3-33.1 OPERATOR PANEL (Cont’d)• FUNCTION buttonRecalls the Mode Selection screen

Page 81 - 3.16 RFID MODE (Cont’d)

Section 3: Configuration and OperationPage 3-4 TG3 Series Operator Manual3.1 OPERATOR PANEL (Cont’d)List of Icons (Cont’d)[Error-related] [Warning-rel

Page 82 - Deletion

Section 3: Configuration and OperationTG3 Series Operator Manual Page 3-53.2 OPERATING MODESThe operating status of this printer can be set within one

Page 83 - 3.17 DOWNLOAD MODE (Cont’d)

Section 3: Configuration and OperationPage 3-6 TG3 Series Operator Manual3.2 OPERATING MODES (Cont’d)The following flow chart provides a clear summary

Page 84

Section 3: Configuration and OperationTG3 Series Operator Manual Page 3-73.2 OPERATING MODES (Cont’d)FEED +Power onPower offTest print ModeONLINE +FEE

Page 85 - CLEANING AND MAINTENANCE

Section 3: Configuration and OperationPage 3-8 TG3 Series Operator Manual3.3 ONLINE AND OFFLINE MODESThe general and basic operation of the TG3 series

Page 86

Section 3: Configuration and OperationTG3 Series Operator Manual Page 3-93.3 ONLINE AND OFFLINE MODES (Cont’d)• The printer can feed a blank label/ ta

Page 87 - Cleaning sheet

Safety PrecautionsPage ii TG3 Series Operator Manual WarningRegarding the cutter• Do not touch the cutter with your hands or do not put something into

Page 88 - 4.4 ADJUSTING PRINT QUALITY

Section 3: Configuration and OperationPage 3-10 TG3 Series Operator Manual3.4 ADJUSTMENT SCREENThe printer has a quick access to the Adjustment screen

Page 89 - TROUBLESHOOTING

Section 3: Configuration and OperationTG3 Series Operator Manual Page 3-113.5 CANCEL PRINT JOB MODE 1. When the printer is Offline, pressing both the

Page 90 - 5.1.1 Error Message

Section 3: Configuration and OperationPage 3-12 TG3 Series Operator Manual3.6 USER MODEThe following settings are available in the User Mode. 1. Durin

Page 91

Section 3: Configuration and OperationTG3 Series Operator Manual Page 3-133.6 USER MODE (Cont’d)USER MODEMenu DescriptionAdjusts the print speed that

Page 92

Section 3: Configuration and OperationPage 3-14 TG3 Series Operator Manual3.7 INTERFACE MODEIn this mode, you can set various parameters governing the

Page 93

Section 3: Configuration and OperationTG3 Series Operator Manual Page 3-153.7 INTERFACE MODE (Cont’d)INTERFACE MODEMenu DescriptionThis screen shows t

Page 94 - Command information in

Section 3: Configuration and OperationPage 3-16 TG3 Series Operator Manual3.7 INTERFACE MODE (Cont’d)3.7.2 Enabling Interface Card ConfigurationWhen I

Page 95 - 5.1.3 Warning Message

Section 3: Configuration and OperationTG3 Series Operator Manual Page 3-173.7 INTERFACE MODE (Cont’d)LAN/Wireless LAN CONFIGURATIONMenu DescriptionThi

Page 96 - TROUBLESHOOTING TABLE

Section 3: Configuration and OperationPage 3-18 TG3 Series Operator Manual3.7 INTERFACE MODE (Cont’d)LAN/Wireless LAN CONFIGURATIONMenu DescriptionSel

Page 97

Section 3: Configuration and OperationTG3 Series Operator Manual Page 3-193.7 INTERFACE MODE (Cont’d)Setting of IEEE1284 IEEE1284 CONFIGURATIONMenu De

Page 98 - RS232 SERIAL INTERFACE

Safety PrecautionsTG3 Series Operator Manual Page iiiPrecautions for Installation and HandlingPrinter operation can be affected by the printer environ

Page 99 - WIRELESS LAN INTERFACE

Section 3: Configuration and OperationPage 3-20 TG3 Series Operator Manual3.7 INTERFACE MODE (Cont’d)IEEE1284 CONFIGURATIONMenu DescriptionSetting rec

Page 100 - Section 5: Troubleshooting

Section 3: Configuration and OperationTG3 Series Operator Manual Page 3-213.7 INTERFACE MODE (Cont’d)Setting of USB USB CONFIGURATIONMenu DescriptionS

Page 101 - BASIC SPECIFICATIONS

Section 3: Configuration and OperationPage 3-22 TG3 Series Operator Manual3.7 INTERFACE MODE (Cont’d)Setting of RS-232C FEED buttonFEED buttonONLINE b

Page 102 - PRINTER LANGUAGE

Section 3: Configuration and OperationTG3 Series Operator Manual Page 3-233.7 INTERFACE MODE (Cont’d)RS-232C CONFIGURATIONMenu DescriptionThis screen

Page 103 - CHARACTER FONT CAPABILITIES

Section 3: Configuration and OperationPage 3-24 TG3 Series Operator Manual3.7 INTERFACE MODE (Cont’d)3.8 SEMBL MODE1. During Offline mode, press FUNCT

Page 104

Section 3: Configuration and OperationTG3 Series Operator Manual Page 3-253.9 ADVANCED MODEAdvanced Mode lets you configure the more advanced features

Page 105

Section 3: Configuration and OperationPage 3-26 TG3 Series Operator Manual3.9 ADVANCED MODE (Cont’d)1. During Offline mode, press FUNCTION button to d

Page 106 - VERSATILE FUNCTIONS

Section 3: Configuration and OperationTG3 Series Operator Manual Page 3-273.9 ADVANCED MODE (Cont’d)ADVANCED MODEMenu DescriptionSpecifying the printe

Page 107

Section 3: Configuration and OperationPage 3-28 TG3 Series Operator Manual3.9 ADVANCED MODE (Cont’d)ADVANCED MODEMenu DescriptionSetting the display l

Page 108

Section 3: Configuration and OperationTG3 Series Operator Manual Page 3-293.9 ADVANCED MODE (Cont’d)ADVANCED MODEMenu DescriptionLCD backlight is turn

Page 109

Table of ContentsPage 1 TG3 Series Operator ManualTABLE OF CONTENTSIntroduction 1 - 11.1 Features of the Printer...

Page 110

Section 3: Configuration and OperationPage 3-30 TG3 Series Operator Manual3.10 HEX DUMP MODEHEX Dump Mode allows you to print the contents of the rece

Page 111 - INTERFACE SPECIFICATIONS

Section 3: Configuration and OperationTG3 Series Operator Manual Page 3-313.11 RFID USER MODERFID User Mode lets you configure the RFID reading and wr

Page 112

Section 3: Configuration and OperationPage 3-32 TG3 Series Operator Manual3.11 RFID USER MODE (Cont’d)1. During Offline mode, press FUNCTION button to

Page 113 - 7.2.2 Basic Specifications

Section 3: Configuration and OperationTG3 Series Operator Manual Page 3-333.11 RFID USER MODE (Cont’d)RFID USER MODEMenu DescriptionPrinting a slash o

Page 114 - 7.2.3 Ready/Busy

Section 3: Configuration and OperationPage 3-34 TG3 Series Operator Manual3.11 RFID USER MODE (Cont’d)RFID USER MODEMenu DescriptionPerforming write t

Page 115 - 7.2.4 X-ON/X-OFF

Section 3: Configuration and OperationTG3 Series Operator Manual Page 3-353.12 TEST PRINT MODE Test printFEED buttonFEED buttonONLINE buttonFEED butto

Page 116 - 7.3.1 Basic Specifications

Section 3: Configuration and OperationPage 3-36 TG3 Series Operator Manual3.12 TEST PRINT MODE (Cont’d)The Test Print Mode offers seven different prin

Page 117 - 7.3.2 Pin Assignments

Section 3: Configuration and OperationTG3 Series Operator Manual Page 3-373.12 TEST PRINT MODE (Cont’d)TEST PRINT MODEMenu DescriptionSetting ink roll

Page 118 - TG3 Series Operator Manual

Section 3: Configuration and OperationPage 3-38 TG3 Series Operator Manual3.13 DEFAULT SETTING MODEThe printer can be reset to the default setting as

Page 119 - 7.4.2 Pin Assignments

Section 3: Configuration and OperationTG3 Series Operator Manual Page 3-393.13 DEFAULT SETTING MODE (Cont’d)3.13.1 Table of Default SettingsDEFAULT SE

Page 120 - 7.5.1 Basic Specifications

Table of ContentsTG3 Series Operator Manual Page 23.15 Service Mode ...

Page 121

Section 3: Configuration and OperationPage 3-40 TG3 Series Operator Manual3.13 DEFAULT SETTING MODE (Cont’d)3.13.1 Table of Default Settings (Cont’d)I

Page 122 - 7.6 WIRELESS LAN ETHERNET

Section 3: Configuration and OperationTG3 Series Operator Manual Page 3-413.14 MAINTENANCE MODEIn Maintenance mode, you can further access to Service

Page 123 - <Important>

Section 3: Configuration and OperationPage 3-42 TG3 Series Operator Manual3.15 SERVICE MODEIn SERVICE MODE menu, you can program various dimensional s

Page 124

Section 3: Configuration and OperationTG3 Series Operator Manual Page 3-433.15 SERVICE MODE (Cont’d) SENSOR LEVEL MODEMenu DescriptionDisplaying the c

Page 125

Section 3: Configuration and OperationPage 3-44 TG3 Series Operator Manual3.15 SERVICE MODE (Cont’d)3.15.2 Pitch Offset adjustment in Service Mode PIT

Page 126 - 7.7.5 TELNET Specifications

Section 3: Configuration and OperationTG3 Series Operator Manual Page 3-453.15 SERVICE MODE (Cont’d)3.15.3 Cut Offset adjustment in Service Mode CUT O

Page 127 - 7.7.6 Setting/Displayed Items

Section 3: Configuration and OperationPage 3-46 TG3 Series Operator Manual3.15 SERVICE MODE (Cont’d)3.15.4 Backfeed Offset adjustment in Service Mode

Page 128 - 7.7.7 Wireless LAN Setting

Section 3: Configuration and OperationTG3 Series Operator Manual Page 3-473.15 SERVICE MODE (Cont’d)3.15.5 Loading Offset adjustment in Service Mode L

Page 129 - 7.8.2 Pin Assignments

Section 3: Configuration and OperationPage 3-48 TG3 Series Operator Manual3.15 SERVICE MODE (Cont’d)3.15.6 Overview of Setting menu in Service Mode1.

Page 130 - Page 7-20

Section 3: Configuration and OperationTG3 Series Operator Manual Page 3-493.15 SERVICE MODE (Cont’d)SETTING MODEMenu DescriptionDisplaying the set val

Page 131 - APPENDIX

Table of ContentsPage 3 TG3 Series Operator Manual7.7 LAN and Wireless LAN Ethernet Specifications...

Page 132 - 8.1.1 Parts of Stacker Unit

Section 3: Configuration and OperationPage 3-50 TG3 Series Operator Manual3.16 RFID MODEAfter installing the RFID module to the printer, you need to a

Page 133 - 8.1.2 To install the Stacker

Section 3: Configuration and OperationTG3 Series Operator Manual Page 3-513.16 RFID MODE (Cont’d)RFID MODEMenu DescriptionSetting RFID function.ENABLE

Page 134 - First spindle

Section 3: Configuration and OperationPage 3-52 TG3 Series Operator Manual3.17 DOWNLOAD MODEThis download feature allows the operator to download data

Page 135 - Page 8-5

Section 3: Configuration and OperationTG3 Series Operator Manual Page 3-533.17 DOWNLOAD MODE (Cont’d)1. Make sure the Power of the printer is turned o

Page 136 - 8.5 BASE REFERENCE POINT

Section 3: Configuration and OperationPage 3-54 TG3 Series Operator Manual3.17 DOWNLOAD MODE (Cont’d)DOWNLOAD MODEMenu DescriptionCompletion of font d

Page 137 - +/-99dot for each media

Section 4: Cleaning and MaintenceTG3 Series Operator Manual Page 4-1CLEANING AND MAINTENANCEThis section provides information on user maintenance for

Page 138

Section 4: Cleaning and MaintencePage 4-2 TG3 Series Operator Manual4.1 CLEANING THE PRINT HEAD, PLATEN AND ROLLERSThe print head not only generates p

Page 139 - Item Default value

Section 4: Cleaning and MaintenceTG3 Series Operator Manual Page 4-34.2 HOW TO CLEAN THE PRINTER (CLEANING KIT) (Cont'd)6. Press the purple Lid L

Page 140

Section 4: Cleaning and MaintencePage 4-4 TG3 Series Operator Manual4.3 HOW TO CLEAN THE PRINTER (CLEANING SHEET) (Cont’d)8. When the cleaning sheet h

Page 141 - With cutting motion

Section 5: TroubleshootingTG3 Series Operator Manual Page 5-1TROUBLESHOOTINGIf you are unable to produce printouts on the TG3 series printer, use this

Page 142 - 8.7 JUMP HOLE

Section 1: IntroductionTG3 Series Operator Manual Page 1-1INTRODUCTIONThank you for your investment in this SATO printer product.This Operator Manual

Page 143 - 8.8 TAG SORTING METHOD

Section 5: TroubleshootingPage 5-2 TG3 Series Operator Manual5.1 ERROR SIGNAL TROUBLESHOOTING5.1.1 Error Message No.ERROR DISPLAY LEDBUZZERERROR CONDI

Page 144 - Important:

Section 5: TroubleshootingTG3 Series Operator Manual Page 5-309RIBBON END ONLINE: OffERROR: Blinks3 short Beeps1) No ribbon2) Ribbon tornTo clear erro

Page 145 - 8.9 PAPER END

Section 5: TroubleshootingPage 5-4 TG3 Series Operator Manual17BCC CHECK ERROR ONLINE: OffERROR: Blinks3 short Beeps 1) BCC that is added to send data

Page 146 - Masking

Section 5: TroubleshootingTG3 Series Operator Manual Page 5-525MEDIA ERROR ONLINE: OffERROR: Blinks3 short Beeps1) Specified media size is not correct

Page 147 - 8.12 MEDIA SIZE CHECK

Section 5: TroubleshootingPage 5-6 TG3 Series Operator Manual5.1 ERROR SIGNAL TROUBLESHOOTING (Cont’d)5.1.2 More information about Command ErrorPrinte

Page 148 - 8.13 PERFORATED LINE

Section 5: TroubleshootingTG3 Series Operator Manual Page 5-75.1 ERROR SIGNAL TROUBLESHOOTING (Cont’d)5.1.3 Warning MessageNote that the printer will

Page 149 - Perforated line

Section 5: TroubleshootingPage 5-8 TG3 Series Operator Manual5.2 TROUBLESHOOTING TABLETROUBLESHOOTING TABLEIMAGE VOIDSDirty print head. Clean print he

Page 150 - Page 8-20

Section 5: TroubleshootingTG3 Series Operator Manual Page 5-95.2 TROUBLESHOOTING TABLE (Cont’d)TROUBLESHOOTING TABLENO LABEL MOVEMENTLoose or broken t

Page 151 - Page 9-1

Section 5: TroubleshootingPage 5-10 TG3 Series Operator Manual5.3 INTERFACE TROUBLESHOOTINGThis chapter provides a checklist for the various interface

Page 152 - SATO GROUP OF COMPANIES

Section 5: TroubleshootingTG3 Series Operator Manual Page 5-115.4 TEST PRINT TROUBLESHOOTINGChapter provides instruction on special printing to identi

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