SATO TG312 Instruction Manual Page 86
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Section 4: Cleaning and Maintence
Page 4-2 TG3 Series Operator Manual
4.1 CLEANING THE PRINT HEAD, PLATEN AND ROLLERS
The print head not only generates printouts of barcodes, but also graphics and text. To produce optimal
printing, it must be kept clean in spite of the dirt and adhesive that constantly accumulates on its print surface.
Furthermore, dirt can accumulated along the label path, affecting parts like sensors and guides, and reducing
their performance.
Therefore, it is important to clean these important components periodically. The printer cleaning kit and
cleaning sheets can be purchase from your authorized SATO representative.
When to clean with a cleaning kit
♦ For the printer head, platen roller, paper sensor, and label guide: clean after using up every other roll of
media.
♦ For other parts: clean after finishing every six rolls of media.
When to clean with the cleaning sheet
♦ For print head: clean after using every six rolls of media, or when you find any burned glaze on the surface
of the print head.
4.2 HOW TO CLEAN THE PRINTER (CLEANING KIT)
If you are using a carbon ribbon, be sure to remove it before cleaning. Follow the instructions supplied with
the cleaning kit. Use the items to clean the following parts.
1. Before starting, get ready an approved cleaning kit from
your SATO representative. Make sure the printer is
powered off, and remove the power cable.
2. Lift up the main cover.
3. Release the purple head lock lever by turning counter
clockwise.
The print head is now accessible.
4. Wipe off the dirt on the print head, platen roller and
ribbon roller using a cleaning pen or a cotton swab
dabbed with the cleaning liquid. (See figure on the right)
5. Remove the Pitch sensor guide by pressing down on
the detent latch in the arrow direction. Clean the bottom
portion of the pitch sensor guide, the media path and
the media sensors.
Reinstall the Pitch sensor guide by sliding it back on the
shaft.
Print head
Platen roller
Ribbon
roller
1
2
Pitch sensor
guide
I-Mark and
Gap sensors
- Operator Manual 1
- Safety Precautions 3
- Select a Safe Location 5
- Power Supply 5
- TABLE OF CONTENTS 6
- Troubleshooting 5 - 1 7
- Basic Specifications 6 - 1 7
- Appendix 8 - 1 8
- Sato Group of Companies 9 - 1 8
- INTRODUCTION 9
- 1.1 FEATURES OF THE PRINTER 10
- 1.2 UNPACKING 10
- 1.3 PARTS IDENTIFICATION 11
- Back view 12
- INSTALLATION 15
- 2.1 SITE LOCATION 16
- 2.2 MEDIA SELECTION 16
- 2.3 LOADING MEDIA 17
- 2.3 LOADING MEDIA (cont’d) 18
- 2.4 MEDIA TYPE SELECTION 20
- 2.5 CUTTER SENSOR ADJUSTMENT 21
- 2.6 LOADING THE CARBON RIBBON 22
- 2.7 REMOVE THE CARBON RIBBON 24
- 2.8 BASIC CONNECTIONS 25
- terminal on 27
- 2.9 LCD POWER SAVING MODE 29
- Section 2: Installation 30
- OPERATION AND CONFIGURATION 31
- FUNCTION 32
- 3.1 OPERATOR PANEL (Cont’d) 33
- 3.2 OPERATING MODES 35
- 3.2 OPERATING MODES (Cont’d) 36
- 3.3 ONLINE AND OFFLINE MODES 38
- Offline mode 40
- 3.6 USER MODE 42
- 3.6 USER MODE (Cont’d) 43
- 3.7 INTERFACE MODE 44
- 3.7 INTERFACE MODE (Cont’d) 45
- 3.8 SEMBL MODE 54
- 3.9 ADVANCED MODE 55
- 3.9 ADVANCED MODE (Cont’d) 56
- 3.10 HEX DUMP MODE 60
- 3.11 RFID USER MODE 61
- 3.11 RFID USER MODE (Cont’d) 62
- 3.12 TEST PRINT MODE 65
- 3.12 TEST PRINT MODE (Cont’d) 66
- 3.13 DEFAULT SETTING MODE 68
- Default value 69
- TG308 TG312 69
- Service Mode 71
- RFID Mode 71
- 3.15 SERVICE MODE 72
- 3.15 SERVICE MODE (Cont’d) 73
- 3.16 RFID MODE 80
- 3.16 RFID MODE (Cont’d) 81
- Indication of 82
- Deletion 82
- 3.17 DOWNLOAD MODE (Cont’d) 83
- CLEANING AND MAINTENANCE 85
- Cleaning sheet 87
- 4.4 ADJUSTING PRINT QUALITY 88
- TROUBLESHOOTING 89
- 5.1.1 Error Message 90
- Command information in 94
- 5.1.3 Warning Message 95
- TROUBLESHOOTING TABLE 96
- PARALLEL INTERFACE 98
- RS232 SERIAL INTERFACE 98
- LAN ETHERNET INTERFACE 99
- WIRELESS LAN INTERFACE 99
- Section 5: Troubleshooting 100
- BASIC SPECIFICATIONS 101
- PROCESSING 102
- PRINTER LANGUAGE 102
- CHARACTER FONT CAPABILITIES 103
- HARDWARE AND RELATED 106
- REGULATORY COMPLIANCE 106
- VERSATILE FUNCTIONS 106
- INTERFACE SPECIFICATIONS 111
- 7.2.2 Basic Specifications 113
- 7.2.3 Ready/Busy 114
- 7.2.4 X-ON/X-OFF 115
- 7.3.1 Basic Specifications 116
- 7.3.2 Pin Assignments 117
- TG3 Series Operator Manual 118
- 7.4.1 Basic Specifications 119
- 7.4.2 Pin Assignments 119
- 7.5.1 Basic Specifications 120
- 7.6 WIRELESS LAN ETHERNET 122
- <Important> 123
- 7.7.5 TELNET Specifications 126
- 7.7.6 Setting/Displayed Items 127
- 7.7.7 Wireless LAN Setting 128
- 7.8.1 Basic Specifications 129
- 7.8.2 Pin Assignments 129
- Page 7-20 130
- APPENDIX 131
- 8.1.1 Parts of Stacker Unit 132
- 8.1.2 To install the Stacker 133
- Metal clamp 134
- First spindle 134
- Section 8: Appendix 135
- Page 8-5 135
- 8.5 BASE REFERENCE POINT 136
- +/-99dot for each media 137
- Item Default value 139
- With cutting motion 141
- 8.7 JUMP HOLE 142
- 8.8 TAG SORTING METHOD 143
- 8.8.2 Separator 144
- Important: 144
- 8.9 PAPER END 145
- Masking 146
- 8.10 RIBBON END 147
- 8.11 RIBBON NEAR END 147
- 8.12 MEDIA SIZE CHECK 147
- 8.13 PERFORATED LINE 148
- Cut prohibited zone 149
- (1mm, 0.04”) 149
- Perforated line 149
- Page 8-20 150
- Page 9-1 151
- SATO GROUP OF COMPANIES 152
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